We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Omada's most valuable aspect is its usability."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Omada offers a technical solution that addresses both our needs."
"The customer success and support teams have been crucial."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The company policies feature is really good because in workflows you can check whether the policies are all working."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"It is easy to use and handle."
"The product is flexible. For example, it offers cloud features."
"The One Identity birthright process has helped generate user accounts more accurately and quickly."
"It is simple and easy to implement."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The solution is stable and reliable."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"This solution is great for providing control access across your environment."
"I like IdentityIQ's granular attachment management and certification customization features."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"The web GUI can be improved."
"The solution should be made more agile for customers to own or configure."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"There's a challenge with handling large amounts of data in this system."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"It should be able to give a client version of the product, rather than just a web-portal."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"There are a few aspects of One Identity Manager's user experience that could be improved."
"The tool to develop the web portal needs improvement."
"The initial setup was complex."
"One Identity Manager can be made more user-friendly for end users."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"The mover process for this solution could be improved."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"Certifications could include additional access levels or practices."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"Some setups should be done in the interface and in the code, and could be made simpler."
"The UI is complex."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
One Identity Manager is ranked 2nd in User Provisioning Software with 77 reviews while SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews. One Identity Manager is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint Identity Security Cloud is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance. See our One Identity Manager vs. SailPoint Identity Security Cloud report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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