We performed a comparison between Oracle HCM Cloud and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors is the winner in the comparison. According to reviews, SAP SuccessFactors appears to be a more mature and powerful solution. Oracle HCM Cloud does come out on top in the ease of deployment category, however.
"The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy."
"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
"The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization, along with talent management."
"The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"The product's most valuable feature is the centralization of data."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"We have 35,000 employees in our organization, so we consider the solution to be scalable."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"Easy to use and user-friendly."
"It is a scalable solution."
"It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"It's a uniform user interface."
"An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications."
"Occasionally there are problems with stability."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
"There are some limiting aspects to this product."
"SAP SuccessFactors needs to improve the LMS and performance management."
"They should work on a faster way of locating a proper documentation."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"Forms cannot be edited once submitted."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
Oracle HCM Cloud is ranked 4th in Cloud HCM with 64 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. Oracle HCM Cloud is rated 7.8, while SAP SuccessFactors is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Oracle HCM Cloud is most compared with PeopleSoft, Workday, SAP HCM, Oracle E-Business Suite and Oracle Taleo, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, PeopleSoft, UKG and Cornerstone Learning. See our Oracle HCM Cloud vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors, best Talent Management vendors, and best Talent Acquisition vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
