Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud comparison

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17,297 views|9,622 comparisons
92% willing to recommend
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10,745 views|5,938 comparisons
91% willing to recommend
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528 views|396 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks Cortex XSOAR and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR).
To learn more, read our detailed Security Orchestration Automation and Response (SOAR) Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself.""We are able to deploy within half an hour and we only require one person to complete the implementation.""The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance.""Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment.""Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources.""We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place.""One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service.""Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."

More Microsoft Sentinel Pros →

"It is a scalable solution.""I am satisfied with the product overall.""I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place.""The most valuable features are simplicity and ease of integration.""It is quite scalable. I would rate it a ten out of ten.""We use the solution to automate our SIEM tools and incidents.""The solution provides threat intelligence with EDR.""The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."

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"The most valuable feature is its ability to seek out abnormal activity and to create alerts.""They're highly stable in comparison with other solutions I have.""Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support.""The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection.""For setup, the server can be given to you as a VM image and with minimal configuration needed.""Carbon Black insures the probability that any ransomware will be stopped before spreading.""VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network.""We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts.​"

More VMware Carbon Black Cloud Pros →

Cons
"The AI capabilities must be improved.""I would like to be able to monitor applications outside of the Azure Cloud.""There is room for improvement in entity behavior and the integration site.""The solution could be more user-friendly; some query languages are required to operate it.""They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good.""Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized.""There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework.""Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."

More Microsoft Sentinel Cons →

"Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly.""We need a little hands-on experience to install the solution.""It's only one cloud right now. It might be helpful for some companies to have an on-premies option.""Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently.""XSOAR could have more integration options.""There should be an on-premise version available for customers to have different choices.""It is not a very scalable solution.""The solution is very expensive."

More Palo Alto Networks Cortex XSOAR Cons →

"The dashboard should be more user-friendly.""There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that.""One area for improvement is the maturity of its vulnerability features.""The product detects too many false positives initially and it could integrate better with other security solutions.""It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another.""Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East.""Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty.""The solution can only handle about 500 bans or blocks."

More VMware Carbon Black Cloud Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "There is a perception that it is priced very high compared to other solutions."
  • "From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
  • "There is a yearly license required for this solution and it is expensive."
  • "It is approx $10,000 or $20,000 per year for two user licenses."
  • "When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
  • "The price of Palo Alto Networks Cortex XSOAR is expensive."
  • "The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
  • "The solution is based on an annual licensing model that is expensive."
  • More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →

  • "We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
  • "Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
  • "Pricing for this solution could be made lower."
  • "The solution is very inexpensive so there is great cost savings to using it."
  • "You need to pay for the licensing of the product. The pricing is costly."
  • "VMware Carbon Black Cloud is an expensive solution."
  • More VMware Carbon Black Cloud Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:Whether the product is cheap or expensive depends on the company and how much they are willing to spend on security… more »
    Top Answer:The solution is complicated to learn. Customers find it difficult to learn how the solution works. We need professionals… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
    Comparisons
    Also Known As
    Azure Sentinel
    Demisto Enterprise, Cortex XSOAR, Demisto
    Carbon Black CB Response
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.

    Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.

    Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.

    The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.


    Benefits of Palo Alto Networks Cortex XSOAR

    Some of Palo Alto Networks Cortex XSOAR’s benefits include:

    • The ability to have all of your data collected in a single location. Valuable time can be saved now that everything that security analysts need to know in order to diagnose and react to threats has been centralized.
    • Security operations center tasks can be automated. This allows you to assign management and analyst staff to the most essential tasks. The effectiveness of your organization will be increased, which will result in a rise in your company’s overall security and productivity.
    • Many kinds of data can be stitched together by this platform. Network, endpoint, cloud, and identity data can be combined to offer a more complete picture of the threats that are discovered.
    • Integrated threat intelligence management can notify you about threats in real time. Now you can diagnose and address issues as they arise. You can also assign values to the threats so that your resources are being used in the most effective manner possible.


    Reviews from Real Users

    Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.

    Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."

    Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
    ALLETE belk
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm20%
    Educational Organization15%
    Government10%
    Security Firm10%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company12%
    Government9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company18%
    Healthcare Company18%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Energy/Utilities Company8%
    Real Estate/Law Firm8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise58%
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business31%
    Midsize Enterprise25%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise10%
    Large Enterprise65%
    Buyer's Guide
    Security Orchestration Automation and Response (SOAR)
    May 2024
    Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Fortinet FortiSOAR, Swimlane and ServiceNow Security Operations, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Rapid7 InsightIDR and Splunk SOAR.

    We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.