We performed a comparison between Palo Alto Networks WildFire and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it."
"Remote access is excellent."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"Whole team can use the firewall and understand it."
"The most valuable feature of Palo Alto Networks WildFire is its ability to adapt to environments and its robustness."
"The solution has plenty of features."
"The most effective feature of WildFire for threat analysis is its collaboration with other security profiles on our Palo Alto firewall."
"It is stable and pretty much scalable."
"Real-time threat analysis is quick and takes action on threats immediately."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"The most valuable feature is NetFlow threat protection."
"The great advantage in using this product is it creates multiple services."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"Technical support has been helpful and responsive."
"The initial setup was complex."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"They provide a medium level of technical support."
"There are some formats that the solution cannot support ."
"The cost of the solution is excessively high."
"In terms of what I'd like to see in the next release of Palo Alto Networks WildFire, each release is based on malware that has been identified. The key problem is an average of six months from the time malware is written to the time it's discovered and a signature is created for it. The only advice that I can give is for them to shorten that timeframe. I don't know how they would do it, but if they shorten that, for example, cut it in half, they'll make themselves more famous."
"Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription."
"Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"The support has dropped down to a five out of ten."
"The security features need to be improved."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The product's support services need improvement."
"Not ideal for advanced threat protection."
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Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Palo Alto Networks WildFire is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Juniper SRX Series Firewall, Proofpoint Email Protection and WatchGuard Firebox, whereas Symantec Advanced Threat Protection is most compared with Microsoft Defender for Office 365, Check Point SandBlast Network, Trellix Network Detection and Response, Fortinet FortiSandbox and Arbor DDoS. See our Palo Alto Networks WildFire vs. Symantec Advanced Threat Protection report.
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