We performed a comparison between Parallels Remote Application Server (RAS) and VMware Horizon View based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its price and ease of use are the most valuable. It is simple and has good performance."
"The connection is compressed so we don't need a lot of resources to run it."
"It has allowed us to centralize the software location so we don't have to update the software client on 70 computers."
"Client compatibility with many systems makes it very versatile. The reporting that is included is awesome."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
"It is a stable solution."
"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."
"We can publish apps and desktops on Terminal Servers and seamlessly share printers. We also combine Parallels with Deepnet Security to get two-factor authentication."
"The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"This product works quickly and is reliable."
"The embedded features of the solution are valuable."
"I like that it updates quickly and allows users to have virtual desktops."
"The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
"Horizon View provides virtual desktops on demand."
"Great sorting feature to create UI on demand."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
"It would be great if there were more sophisticated GPO templates/options."
"The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice."
"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."
"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."
"Technical support is only average and can be improved."
"The solution is quite expensive. They should work to lower the costs if possible."
"Lacks sufficiently robust audio redirections."
"The technical support offered by VMware is an area with certain shortcomings where improvements are required."
"There should be a function where one can connect and work; whenever not required, one can deprovision it."
"The customer service and support team could be better."
"Horizon View could be more stable."
"VMware support is okay, but sometimes it's a little bit hit or miss trying to get somebody who knows what they're doing and talking about."
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Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Parallels Remote Application Server (RAS) is rated 8.8, while VMware Horizon View is rated 8.0. The top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix Workspace, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Parallels Desktop and Microsoft App-V, whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Microsoft Remote Desktop Services and NComputing vSpace. See our Parallels Remote Application Server (RAS) vs. VMware Horizon View report.
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