We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The quality of our software has improved since we implemented this solution."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."
"The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The most valuable features are the desktop and mobile modules."
"Selenium integration."
"The most valuable feature of this solution is regression testing tools."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"The monitoring features, in particular network traffic monitoring, could be improved."
"We have had some issues with performance, which is something that should be improved."
"Headless testing would be a big improvement."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
Perfecto is ranked 4th in Test Automation Tools with 23 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and HeadSpin, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.
See our list of best Test Automation Tools vendors and best Functional Testing Tools vendors.
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