We performed a comparison between Puppet Enterprise and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"It is very easy to use. It has a very easy interface."
"Anything that we manage through Puppet always runs perfectly."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The versatility is great."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"I would like some integration with the Microsoft reporting platform Power BI."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"We would like Puppet to add more integration for applications."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"I've had some issues with patch catalogue."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"There is always room for improvement. However, the system does most of what we need at this moment."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
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Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews while Quest KACE Systems Management is ranked 9th in Configuration Management with 38 reviews. Puppet Enterprise is rated 8.2, while Quest KACE Systems Management is rated 8.8. The top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Fortinet FortiGate Cloud, whereas Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox.
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