We performed a comparison between Redwood Software - Workload Automation Edition and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Redwood Software - Workload Automation Edition is praised for its strong job definition capabilities, providing users with a wide range of options for constructing jobs. Tidal Automation is highly regarded for its exceptional job scheduling capabilities. Additionally, Tidal Automation offers a single pane of glass interface that makes it easier for users to manage and monitor workloads.
The users mentioned areas of improvement for Redwood including reporting features, monitoring and alert service, user interface, machine learning capabilities, and customer support. Tidal could benefit from improvements in the graphical user interface, pricing model, user interface intuitiveness, cloud/hybrid solution, reporting capabilities, and integration options.
Service and Support: Customers have generally positive experiences with Redwood Software's customer service, although there is potential for improvement. Tidal Automation's customer service receives high praise for being responsive, knowledgeable, and exceeding expectations. However, some customers mention that lower-priority items may occasionally be overlooked.
Ease of Deployment: The setup process for Redwood was difficult and took a lot of time, while Tidal Automation had a simple and straightforward setup. Redwood needed training for multiple teams and dealing with a decentralized structure, whereas Tidal only needed a few servers and a database. Redwood received mixed feedback on ease of understanding, while Tidal had useful documentation.
Pricing: Redwood Software has a higher setup cost compared to Tidal Automation. However, users find it worth the expense because of its valuable features and user framework. Redwood's pricing is notably lower than Control-M and UC4. Tidal Automation offers fair and predictable pricing, delivering good value in terms of functionality and support.
ROI: Redwood Software does not provide specific metrics on ROI. Tidal Automation has shown to bring cost savings, increased efficiency, and productivity for customers. Tidal Automation also offers reduced manual work, improved risk management, and integration capabilities.
Comparison Results: Redwood Software - Workload Automation Edition outperforms Tidal Automation. Redwood Software offers more advanced features, including robust job definition and building capabilities, error-handling capabilities, and integration with diverse systems.
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"It has advanced features like dashboards where users can see all statistics."
"This product is simple and easy to use."
"It conjures simplicity from the depths of complexity, effortlessly shouldering burdensome workloads."
"There are various ways in which you can construct jobs depending on your business needs and requirements."
"REL expressions are quite helpful for setting up the preconditions."
"Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
"Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
"For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay."
"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."
"Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good."
"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."
"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."
"The product could be better in terms of its monitoring and alert service."
"We need the automatic creation of incidents for failed jobs."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
"We need the ability to pull data into an Excel format."
"The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."
"The job log has a size limit."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
"I have not noted any downsides."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."
"Setting up the initial product was a little hard."
"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."
"There are several improvement points that our team has provided to the vendor."
"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."
"The product’s UI is outdated. They should work on this particular area."
"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."
Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Redwood RunMyJobs is rated 9.6, while Tidal by Redwood is rated 9.0. The top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Redwood RunMyJobs is most compared with Control-M, Stonebranch, AutoSys Workload Automation, Automic Workload Automation and Automic Automation Intelligence, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, ActiveBatch by Redwood and Rocket Zeke. See our Redwood RunMyJobs vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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