We performed a comparison between Ruckus Wireless and WatchGuard Secure Wi‑Fi based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of reporting, in terms of all the user reports, it's very rich."
"The solution is very secure."
"It provides private network access, helping us protect our company’s devices."
"The solution is stable."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The simplicity is great."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"Overall, we've been very pleased with the performance."
"Provides us with the features we need: walled garden, client isolation, 802.1x with dynamic VLAN, guest passes, etc."
"The initial setup is very simple."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"Ruckus Wireless is a reliable solution."
"We rarely had access points fail in the field. They were rock solid, durable, and had the best signal penetration from any we tested."
"The list of options you have is great: throttling guest networks, the controller dashboards for administration, on-the-fly configuring, settings, hours of use."
"Configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements."
"Because of Zero-IT, it is easier to get people connected to the correct SSID without providing a passphrase."
"Cloud analytics that provide all its attributes."
"The solution has been stable."
"They're very easy to set up and get running."
"We like that WatchGuard works and integrates directly with the firewalls we use."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."
"It makes it easy to obtain all information about the client experience."
"They should include SD-WAN features to it."
"The pricing is very high in the Indian market."
"There is room for improvement in terms of support and installation."
"The price could be better."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"I need a bit more time with it before criticizing the features."
"The pricing should be made cheaper."
"The solution currently lacks the integration of security services."
"APs should be more adaptable to denser client regions and, most important, the logs on the ZoneDirector should be classified into groups, such as type of logs and alerts."
"The pricing is okay, however, it could be a bit lower."
"It could be more stable."
"The cloud controller needs work. My big issue is that all APs can't set static IPs. Also, adding customers to your dashboard is not that easy at all. I wish I could pop out some reporting from the dashboards as well."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"They should work to make their licensing more affordable."
"The price has room for improvement."
"I don't think they're available at the best price."
"The solution can be scaled but it has limitations from my experience."
"If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."
"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
"Inability to import a user with one click."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews while WatchGuard Secure Wi‑Fi is ranked 24th in Wireless LAN with 6 reviews. Ruckus Wireless is rated 8.6, while WatchGuard Secure Wi‑Fi is rated 8.0. The top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". On the other hand, the top reviewer of WatchGuard Secure Wi‑Fi writes "A solution that offers excellent support and makes it easy to manage networks". Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Omada Access Points, whereas WatchGuard Secure Wi‑Fi is most compared with Ubiquiti WLAN, Aruba Instant, Aruba Wireless and Cisco Meraki Wireless LAN. See our Ruckus Wireless vs. WatchGuard Secure Wi‑Fi report.
See our list of best Wireless LAN vendors.
We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
