We performed a comparison between Sauce Labs and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Easy to integrate with the other platform for tracking purposes."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"Sauce Connect gave us ability to test an application that was hosted locally."
"It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The initial setup is pretty easy and it's quick to deploy."
"The most valuable features are the desktop and mobile modules."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"You can record your actions and play them back later."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"TestComplete is simple, it's a very easy-to-use tool."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"Sauce Labs can include new technologies like generative AI capabilities."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"I would like to see improved network connectivity and it should allow playback for native apps."
"Increased performance with less memory and CPU usage."
"Product is not stable enough and it crashes often."
"There could be API interfaces with this tool."
"Headless testing would be a big improvement."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
Sauce Labs is ranked 13th in Test Automation Tools with 113 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. Sauce Labs is rated 8.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Bitbar and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Sauce Labs vs. SmartBear TestComplete report.
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