We performed a comparison between SCOM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It is a user-friendly product that requires almost no maintenance."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The product’s auto-remediation feature helps with automation."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"We have found the scalability capabilities to be okay."
"Being able to make and customize management packs and send out notifications is very valuable."
"It can send messages to our ticketing system."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable features are integration and ease of use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The solution is very easy to use."
"The installation process is not hard at all."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"The company provides excellent service."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The interface is a little bit cumbersome and certain actions could be simplified."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Of course, price is always an issue with Microsoft and could be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"It might be practical to extend monitoring capabilities to include network devices"
"They only offer synthetic requests."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"ThousandEyes could improve the dashboards by adding more features."
"I would like the product to offer more agility."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
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SCOM is ranked 10th in Network Monitoring Software with 78 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SCOM is rated 7.8, while ThousandEyes is rated 8.4. The top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our SCOM vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors.
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