We performed a comparison between SEEBURGER Business Integration Suite and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
"We had a requirement for transferring data to Amazon S3 buckets but we did not have a solution in our shop for large data transfers to Amazon S3. We worked with SEEBURGER and created a framework solution and now, using that solution, we can configure the transfer in an hour or two and enable it to go to existing or new S3 buckets."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"When orders come in they go into our ERP system directly, so there is integration there."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Automation is the most valuable feature."
"The product has been very stable."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Security is the most valuable feature of this product."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"Technical support is the number one concern."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface needs to be improved."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The user interface could be more user-friendly."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
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SEEBURGER Business Integration Suite is ranked 14th in Managed File Transfer (MFT) with 37 reviews while Sterling Commerce Connect:Direct is ranked 9th in Managed File Transfer (MFT) with 7 reviews. SEEBURGER Business Integration Suite is rated 8.4, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Secure, fast, and 100% reliable". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, Fortra's GoAnywhere MFT and Axway AMPLIFY Managed File Transfer. See our SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct report.
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