Slack vs Symphony comparison

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Slack Logo
2,499 views|1,079 comparisons
92% willing to recommend
Symphony Logo
815 views|657 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Slack vs. Symphony Report (Updated: March 2024).
772,567 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the screen sharing, which works well.""The solution's initial setup process is easy.""Tasks and team huddles are the most valuable features of Slack.""The product makes communication seamless.""In terms of setup, approaching its menu is simple.""Overall, it is a good idea as it works better than most solutions out there.""The portal is at its best version now.""Slack helps me to read bulk messages."

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"The entire product is good.""I found the RAM Commander module in Symphony to be the most valuable.""Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The overall functions are good.""The solution is user-friendly, and it is very good security-wise."

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Cons
"I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents.""The tool is a bit slow.""Its capabilities to provide security features could be better for corporations.""I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.""Slack should add a feature to schedule meetings.""Slack tends to crash once a month.""We do experience issues when trying to log in on Slack.""The UI could be a little bit better."

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"The solution is very expensive, and its pricing could be improved.""The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module.""The solution needs to improve CI."

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Pricing and Cost Advice
  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    2,499
    Comparisons
    1,079
    Reviews
    33
    Average Words per Review
    356
    Rating
    8.4
    Views
    815
    Comparisons
    657
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
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    ChatWork logo
    Compared 13% of the time.
    Zulip logo
    Compared 8% of the time.
    Learn More
    Overview

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization83%
    Computer Software Company4%
    Financial Services Firm3%
    University1%
    VISITORS READING REVIEWS
    Financial Services Firm63%
    Computer Software Company6%
    Manufacturing Company4%
    University3%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise83%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise8%
    Large Enterprise82%
    Buyer's Guide
    Slack vs. Symphony
    March 2024
    Find out what your peers are saying about Slack vs. Symphony and other solutions. Updated: March 2024.
    772,567 professionals have used our research since 2012.

    Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, Atlassian Confluence, Chatter, ChatWork and Zulip, whereas Symphony is most compared with Microsoft Teams and Drupal. See our Slack vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.