We performed a comparison between Sophos Mobile and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to manage."
"Technical support, in general, has been quite helpful."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The solution provides us with data protection."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The utmost importance lies in mobile security and its performance."
"They always add more features to this product."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"The remote control we have helps us a lot."
"It helps in enrolling, managing, and relocating the devices quickly."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"The other feature, that I have got to say is just leaps and bounds ahead of SOTI's competition, is the remote control feature. It's a true admin remote-control, so we don't have to have somebody on the other side of the device allowing us access to the device... We're able to pull up a tablet or phone and take pictures of it and we can actually videotape what's going on, on the device itself, and that's been huge."
"We use SOTI MobiControl for managing Android device management."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The configuration could be better by consolidating options and making it simpler."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Reporting needs improvement."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"We would like to see graphics showing the use of each device."
"We encounter issues while working with iOS."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The setup should be made easier."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"It could be more secure."
"There is room for improvement in the support."
"The solution could use better reporting."
"SOTI MobiControl currently lacks some DLP features."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"Most of our devices are Android, they're Google related, so we need access from Google to do certain things. There are ways around that, but that's something that we're really looking for. How can we control the Apple Air? How can we get into that app?... How can we make sure that that app doesn't try to update in the middle of the day when our driver needs it?"
Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Sophos Mobile is rated 7.6, while SOTI MobiControl is rated 8.2. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Lookout and Cisco Meraki Systems Manager (MDM+EMM), whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Hexnode UEM. See our SOTI MobiControl vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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