"The biggest advantage it has is the VPN product that is incorporated into the solution."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The user interface is good. Managing and monitoring tools are also good."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"The contained browser is a good feature."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"The product offers integration capabilities with third-party solutions."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The most valuable feature of this solution is the multi-platform support."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"Having better, real-time support would be an improvement over having to send an email."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"It would be nice to have more flexibility regarding deployment."
"They could provide DLP integration for applications and specific user account security."
"The pricing could always be better."
"The technical support could be improved."
"The initial setup should be simplified."
"I'd like to see more integration capabilities in future releases."
"The product's initial setup phase was quite complex."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
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Symantec Endpoint Protection Mobile is ranked 5th in Mobile Threat Defense with 7 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. Symantec Endpoint Protection Mobile is rated 7.2, while VMware Workspace ONE is rated 8.2. The top reviewer of Symantec Endpoint Protection Mobile writes "An easy-to-deploy solution for mobile devices that has high stability and scalability". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Symantec Endpoint Protection Mobile is most compared with Prisma Access by Palo Alto Networks, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
We monitor all Mobile Threat Defense reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
