We performed a comparison between Trend Micro ServerProtect and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"Able to quarantine any malware."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The initial setup is very straightforward."
"Performance is very good."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"I use this solution for data blocking, software protection, and frame protection."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The solution has multiple modules within a single agent deployment."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"We do get notifications, which are helpful."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The solution is not user-friendly."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"The SIEM could be improved."
"The cost is very high and it should be lower to be more competitive."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Notifications are not very good with Trend Micro."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"The endpoint protection could always be stronger."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"I cannot recall noticing any missing features."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"The threat response could be a bit better."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"The solution's device control options are not too beneficial."
Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. Trend Micro ServerProtect is rated 7.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Trend Micro ServerProtect vs. Trend Micro Smart Protection report.
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