We performed a comparison between Tricentis qTest and Zephyr Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's real-time integration with JIRA is seamless."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"We use the solution for test case management."
"The solution does its job well."
"It has integration with test automation tools."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"Zephyr Enterprise is a stable solution."
"Could use additional integration so that there is a testing automation continuum."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"The support for Tricentis qTest has room for improvement. The response could be better."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"Security needs improvement to protect customer information better."
"Creating better default varieties of reporting would make the product much better and more popular."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Zephyr Enterprise needs to redesign the reporting."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We would like support for the agile and behavior-driven development (BDD) approaches."
Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. Tricentis qTest is rated 8.4, while Zephyr Enterprise is rated 7.8. The top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, TestRail, TFS and Panaya Test Dynamix, whereas Zephyr Enterprise is most compared with OpenText ALM / Quality Center, TestRail, Tricentis Tosca, TFS and Adaptavist Test Management for Jira. See our Tricentis qTest vs. Zephyr Enterprise report.
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