We performed a comparison between Untangle NG Firewall and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiGate's ease of management is the most valuable feature."
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The notable features that I have found most valuable are that it includes the antivirus, and also IPS, and even SD-WAN."
"Anti-Spam web content filterinG."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"The payment function for applications is good."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"The web blocking for my clients and the application control are valuable."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"Web filtering is very reliable."
"Easy to set up and easy to integrate."
"I have found the DNS Watch feature for intrusion and prevention response and APT Locker most valuable to me."
"The most valuables feature of WatchGuard Firebox are the VPNs, and web filtering where we can stop users from going to malicious sites."
"The features that I have found most valuable are the FireWall features. The management side of WatchGuard is quite easy because it supports two ways to manage it - by the web and the other one they call WatchGuard systems manager. I used to be familiar with WSM only, but they improved their GUI in the web browser and now it is much easier to do it within the web browser."
"I like that this product has very few issues."
"The reports are detailed."
"The GUI is easy and intuitive."
"They've done a lot of work with their SD-WAN, which we do use, to have our old internet service with our new internet service. If anything goes down on a particular interface, I can have different rules applied. Most of my users don't even know when our primary internet goes down anymore... I don't have to be here to do anything to switch it to our backup internet or to switch it back."
"The solution has many security features. We have an intrusion provision system and filtering and block filtering."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
"It needs more available central management."
"The solution could be more evenly structured."
"The solution could be more secure and stable."
"We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"Pricing for it is a bit high. It could be cheaper."
"It would be much easier if there was a mobile app."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"Web-filtering policies could be improved."
"The web content filtering needs improvement."
"For the web filter, I think they can do better especially on the free model."
"The product needs to improve its mobile application."
"The only downside is that it is missing an API, that you can use to easily collect information from it."
"There is room for improvement on the education side, regarding what does what, rather than just throwing it at a person and assuming they know everything about it. A lot of times, you have to call WatchGuard support to get the solution that will work, rather than their just having it published so that you can fix the problem on your own."
"In terms of what could be improved, I would say their web blocker feature. It is still quite a confusing setup, especially when you want to filter out a particular category for granularity. For example, you do not want to filter Facebook but you do want to filter Facebook games only. It can be done, but the process to do it is very confusing."
"The scalability of the solution needs improvement."
"The product's technical support services need improvement."
"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
"Once you start getting into proxy actions and setting up: "Okay, cool. Once this rule gets triggered, what actions have to happen?" I do know a few people who use WatchGuard and they still have to get assistance when they look at that. So I would file that as a con for WatchGuard. Proxy actions can be a little bit complicated."
"WatchGuard Firebox could improve the speed of updates, such as new features or improvements. However, they are frequently improving the solution in many areas, such as geo-locations, definitions, and web blocking."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews. Untangle NG Firewall is rated 8.6, while WatchGuard Firebox is rated 8.4. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and IPFire, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Untangle NG Firewall vs. WatchGuard Firebox report.
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