WatchGuard Firebox vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
90% willing to recommend
WatchGuard Logo
18,134 views|14,106 comparisons
95% willing to recommend
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15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed WatchGuard Firebox vs. Zscaler Internet Access Report (Updated: July 2019).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There is an easy process for configuring it, and it is straightforward to implement the device from scratch.""The interface is very good.""Anti-Spam web content filterinG.""We are using the FortiGate 100D series. VPN, firewall, anti-malware, OTM, and intrusion prevention are useful features.""It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc.""Fortigate's most valuable feature is that it doesn't need a push policy when writing rules.""I think that the UTM features are the most value, as it truly protects my infrastructure.""FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."

More Fortinet FortiGate Pros →

"Simple to move settings between WatchGuard boxes.""Firebox operates effectively in the background, blocking potential threats without a need for constant monitoring.""[A] valuable feature would be the branch office. We have five offices throughout the United States, and it coordinates the connections of those offices.""If there is any conflict, the reporting feature will kick out all types of information, which is great.""The most valuable feature of WatchGuard Firebox is its ease of use.""Policy VPN, site-to-site VPN, traffic monitoring, anti-spam filters, and all other advanced features are valuable.""Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.""The throughput is great. It's perfect. We have no issues whatsoever. The management features are very powerful..."

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"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""The most valuable feature of the solution is SWG traffic.""There is no lag in service when accessing the internet.""Zscaler Internet Access's best feature is the granular policy controls.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The URL filtering has been the most valuable feature.""The policies are very intuitive and easy to configure, with very little possibility of messing things up."

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Cons
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.""Compared to some other products, the DLP is not at par for the moment.""It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go.""The logs need to be better. They need to be more visible and easier to access.""I would like to see improvements made to the dashboard and UI, as well as to the reporting.""There are SD-WAN network monitoring, SD-WAN features, Industrial Databases, Internet of Things, Detection, etc., however, we do have not licenses for those features. We thought that if you bought a product, you should have all of the features it offers. Why should you need to make so many extra purchases to enable features? They should have one price for the entire offering.""I would like Fortinet to add more automation to FortiGate.""Fortinet FortiGate could improve by having more storage in the hardware for log data."

More Fortinet FortiGate Cons →

"If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that component, so it makes more sense. I know it's a technical component so there's going to be some difficulty trying to make that easier.""There's always room for improvement, especially if the threats are getting more sophisticated and the IT department cannot sufficiently meet this kind of sophistication with their own knowledge and experience. Knowing that this solution can get up to the level of addressing a lot of these threats is something that everybody wishes for. If we look at the dark web and the lawful web, they are two opposites, and if these two good and bad collide in the world of the internet, you want the best possible product—especially if you cannot get to that point of knowledge. I am just an individual and end user, with limited knowledge of usage. That's why I say there's always room for improvement, from their side and also from mine, because by knowing exactly what they can achieve and the knowledge that they can get on an everyday basis, and the portion that is understandable to me, it's an improvement for them as well.""The pricing could be improved. It is definitely one of the more expensive products.""We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why.""Sometimes I would like to copy a rule set from one box to another box in a direct way. This is a feature that is not present at the moment in WatchGuard.""We were able to take from an older configuration, build a new one quickly, and get it up and running, which didn't take long, but there was some pain around it.""I would like to have a little more control over access points and the ability to see the bandwidth that is passing through a specific access point. We are not able to see that. We can see what traffic is passing through the Firebox itself, but we can't identify if it is coming from a particular access point or not.""It would be wonderful if the WatchGuard team develops nice products for threat intelligence."

More WatchGuard Firebox Cons →

"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​""We'd like for them to include some sort of antivirus tool.""They should enhance the audit reporting feature.""There are a few features that are not compatible with the Azure cloud.""One thing that they could improve is the ability to import rules from other platforms.""In terms of user experience, it could be better.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""What could be improved in Zscaler Internet Access is its price. It could be cheaper."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Very competitive pricing regarding throughput compared to other alternatives."
  • "Cheap."
  • "The subscription that was purchased is for three years, but it is usually for one year at a time."
  • "The cheapest configuration, for maybe five people, is approximately $500."
  • "The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
  • "I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
  • "Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
  • "We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
  • More WatchGuard Firebox Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:We are providing our services to all WatchGuard customers in the region. 
    Top Answer:We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our… more »
    Top Answer:We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    WatchGuard Firebox is a versatile security solution primarily used for security purposes such as firewalling, VPN, and protecting networks from outside and inside threats. It is also used for routing, multi-factor authentication, vulnerability management, and segregating industrial networks from corporate networks. 

    The product is praised for scalability, stability, user-friendliness, reasonable pricing, and good technical support. Some users use it for web filtering and hosting web pages, while others – for remote access connections and mobile VPNs. Firebox offers great protection, good performance, and flexibility without licensing limitations.

    WatchGuard Firebox Features

    WatchGuard Firebox has many valuable key features, including:

    • Policy management
    • Strong security
    • High performance
    • Network configuration for multiple clients
    • Built-in SD-WAN
    • Application control
    • Threat detection and response
    • Network discovery
    • Intuitive interface

    WatchGuard Firebox Benefits

    Some of the benefits of using WatchGuard Firebox include:

    • IT administrators can create and implement policies for content filtering, VPNs, and network inspections.
    • The solution is easy to set up, manage, and maintain.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by WatchGuard Firebox users.

    PeerSpot user Kelly C., IT Manager at a hospitality company, mentions, “One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. We also use spamBlocker to scrub spam. We use content filtering, which is critical in any corporate environment to make sure that people don't surf things they're not supposed to. WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively too.It's very easy to use. In terms of performance, WatchGuard has always worked well for us. Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.”

    A Director of Information Technology at a retailer says, “Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. It's a stable platform. The devices are pretty rock-solid.”

    Jason M., IT Director at a healthcare company, explains, “The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and performance, we don't have a problem or any bottleneck there. We downgraded the size of our appliance because we're a small facility, and what we had before was actually too big. The one we are now going with seems to be doing a great job.” He also adds, “The management feature is pretty nice.”

    Steve R., President and Owner at Peak Communication Systems, Inc., comments, "It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problems supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company18%
    Construction Company11%
    Computer Software Company7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Government6%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Pharma/Biotech Company11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business65%
    Midsize Enterprise22%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise19%
    Large Enterprise38%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise54%
    Buyer's Guide
    WatchGuard Firebox vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about WatchGuard Firebox vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    771,212 professionals have used our research since 2012.

    WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.