Sr. Pre-Sales Engineer at Advanced Technology Company
Real User
All in one box solution that is effective for our infrastructure
Pros and Cons
  • "The program is stable."
  • "I am not really impressed by the technical support of this solution."

What is our primary use case?

Our primary use case of this solution is for storage nodes and compute nodes and I like that it is all in one box. It is very effective to use it for our infrastructure. 

What needs improvement?

Something that needs to improve is that if you want to upgrade just one feature, you have to go to the highest model, which is the All-Flash Solution.

1- there are features like deduplicate and compersion, it's available only in the all-flash solution for Vxrack also auto-tiering and caching not available only in the all-flash scenario in VxRack flex 

2- another way if you have the all-flash box from vxRack (SSD drive), cannot be mixed with normal HDD and the maintenance will be very expensive 

For how long have I used the solution?

Scalable and stable and very user-friendly

What do I think about the stability of the solution?

The program is stable.

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What do I think about the scalability of the solution?

I believe it is a scalable solution.

How are customer service and support?

I am not really impressed by the technical support of this solution. The product really needs better and more support. 

What other advice do I have?

On a scale from 1 to ten, I will rate this solution an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CTO at Cloud Technology
Real User
Enables us to manage all of our solutions together on one management platform
Pros and Cons
  • "The setup was very straightforward."
  • "Needs some more monitoring tools."

What is our primary use case?

I primarily use the solution for cloud applications and cloud services.

What is most valuable?

The features that I have found most valuable are the compatibility with VMware, and vCenter that can scale the VxRack. You have a fully hyper-converged solution, so you can easily manage all of your obligations and all of your solutions together on one management platform.

VxRack is useful for more than a data center. It can bring in all solutions together at the same time. You can use them more than just the old way. The old way, you didn't have a rack, for the server you had to go one by one. It's a comfortable solution, you can get the VMware or the other platform, and storage and computing all together, in one solution. So that's why we have this server and use it for the Cloud solutions it provides.

What needs improvement?

I recommend adding some more monitoring tools. There are no, such monitoring tools inside the rack or the hardware. I recommend adding some hardware. It needs some monitoring. It would be a benefit for the engineers actually. No need for them to go and open the platform with their computers.

For how long have I used the solution?

I have been using the solution for almost one year.

What do I think about the stability of the solution?

It's very stable. If you put any machine, a VM machine, or any application, it will run without any issues, until you shut it down or integrate it with other hardware. There are many nodes that run each application. It's very stable. You don't need to depend on only one node to compute. You get redundancy and a full back up which will give you stability.

What do I think about the scalability of the solution?

It's very scalable because anytime you want to increase a resource, you just add one node, or two nodes or whatever you want to add. It's very easy, it's just a click and play. We have many users. On one application we have more than 150K users. On other applications, we have 100K users. On one application, the minimum we have is 50K users.

How are customer service and technical support?

Technical support is good. When you purchase it, there is one-year technical support from Dell. You can renew it every year. Dell support is very good. They answer you 24/7. When you purchase good support for the first year, you may not need to renew it if you have good staff, because it's very easy to learn how to maintain if you need anything. It's very easy. So the staff can learn this very easily, in only two months.

Which solution did I use previously and why did I switch?

For hyper-converged, we did not previously use a different solution. I used a normal server previously. Dell VxRack is the first solution that I've used as a hyper-convergence solution. Before I was using the HP server and another server. But they are not hyper-converged, they are normal servers.

How was the initial setup?

The setup was very straightforward. That's also the one features of the Vx series. All Vx series are easy to install, easy to configure, and easy to manage. The deployment only took one day.

What about the implementation team?

The implementation was done by our team, me and my team.

What's my experience with pricing, setup cost, and licensing?

I chose Dell because of the price. It's fair enough pricing for a first-time company to purchase it - especially VxRack. Otherwise, Nutanix and HP are expensive. More expensive than Dell VxRack. In general, the companies purchase the solutions and the partner companies are responsible to deploy it and install it. But in our case, we depend on ourselves to deploy and install it. So we don't add more cost, only the standard licensing cost.

What other advice do I have?

This product offers stability and easy management. It's easy to learn how to work with the containers, especially for the Cloud solution.

We only need only two staff to run it, two engineers with one team leader. The memory, the CPU, the bandwidth, the storage, everything is monitored, and controlled. You only need one staff member to monitor it in real-time.

The traditional way, the servers were stored alone or next to each together. But currently, this solution is much easier. The modern way is very, very easy.

I would advise that if you want a cost-effective hyper-converged solution, go with VxRack. The support is good and it's easy to manage and deploy. It's a cost-effective solution but it also depends on what the use case is. There may be a reason to choose other solutions over this solution.

I would rate this solution an eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Enterprise Service Manager at Technology Associates Limited
Real User
A high-availability solution with excellent technical support
Pros and Cons
  • "The most valuable feature is high availability."
  • "I would like to see a more user-friendly interface."

What is our primary use case?

We use VxFlex for our banking applications.

What is most valuable?

The most valuable feature is high availability.

What needs improvement?

I would like to see a more user-friendly interface.

For how long have I used the solution?

We have been using VxFlex for about a year and a half.

What do I think about the stability of the solution?

VxFlex is a very stable product.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

The Dell EMC technical support is excellent.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is good.

What other advice do I have?

We are planning to upgrade this system in three years, but in the meantime, we are happy with VxFlex.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network Administrator at Kakira Sugar
Real User
An easy initial setup, very good scalability and quite stable
Pros and Cons
  • "The solution is quite stable."
  • "The solution needs to offer more documentation and educational materials."

What is our primary use case?

We primarily use three or four modules for the city running on a plant.

What needs improvement?

The pricing of the solution could be lower.

The solution needs to offer more documentation and educational materials.

It would be helpful if they could simplify the solution for those that are new to the product, so that anyone could use it quite easily.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have about 400 people using the solution currently and we do plan to incrementally increase usage by about 10% a year.

How was the initial setup?

The initial setup is straightforward. Deployment took about two months.

What about the implementation team?

We used a consultant who helped us with the implementation.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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