ESET Endpoint Protection Platform Reviews

We are customers and resellers of ESET. 

We use all the features that ESET offers, and I particularly like the endpoint feature. 

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

I've been using this solution for almost four years. 

The solution is stable. 

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10. 

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

I am using ESET Endpoint Security mainly for endpoint protection.

The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low.

I have been using ESET Endpoint Security for approximately five years.

ESET Endpoint Security is highly stable.

I rate the stability of ESET Endpoint Security a five out of five.

The scalability of ESET Endpoint Security is good. If customers want to add more licensing, they can increase them.

We have approximately 45 people using the solution at all levels in my company.

I rate the scalability of ESET Endpoint Security a five out of five.

The support is good ESET Endpoint Security. My engineers on occasion find the information they need online.

I was previously using Seqrite. Our internal team has done POC for ESET Endpoint Security and found many positive points. It was for an international company and the migration was simple.

After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good.

We did the implementation of ESET Endpoint Security which took approximately  10 minutes to complete per system with two engineers.

ESET Endpoint Security is valuable for the money spent because it is lightweight on the system. We don't need to upgrade existing systems or resources, such as CPUs and memory. If there is an older system, it can run efficiently or function as required.

The price of  ESET Endpoint Security is affordable.

I rate the price of ESET Endpoint Security a four out of five.

I recommend this solution to others.

I rate ESET Endpoint Security a nine out of ten.

We primarily use the solution for scanning files and emails and things of that nature.

The technical support has been really great. All of it, including technical support, desktop management, etc., has been excellent. We've found it very convenient and easy to use.

The installation and deployment of the solution is very good.

The pricing, if compared to other products, is cheap.

Everything about the solution is pretty good. I don't think I can find fault in it. 

The management of the solution isn't as clear as it could be. They could adjust that to make it a better product.

We've been using the solution for about one year.

The solution is very stable. We've never had any issues.

The solution is very scalable. Organizations can scale up without any problem. We have almost 200 people using it within our organization.

We've been in touch with the technical support team in Isreal. They are very good and work very fast. From the minute I open a case, they're getting back to me within the hour. We're very satisfied with the level of support they provide.

We didn't previously use a different solution.

The initial setup is pretty straightforward. We didn't face any issues. You only need three people to handle deployment and maintenance. We used professionals such as engineers and integrators to assist with the tasks.

We deployed the solution with the help of ESET support in Isreal.

I don't recall what our licensing costs are for this solution.

We were looking into Symantec and Fortinet FortiSandbox. We received some quotes on the products.

We use the solution every day. Often, for reports, if anything is detected, we check it out. We're logging into the system at least once a day.

I support the product and I would recommend the solution.

I'd rate it nine out of ten.

We use ESET Endpoint Security to control the endpoints. We can run full control of endpoints and receive good information from ESET about the endpoints.

The most valuable feature of ESET Endpoint Security performance.

I have used ESET Endpoint Security for approximately 10 years.

I have found ESET Endpoint Security to be stable.

ESET Endpoint Security is scalable.

We have approximately 350 users using ESET Endpoint Security.

The technical support from ESET Endpoint Security is good.

The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption.

There is a license required to use ESET Endpoint Security.

I would recommend this solution to others.

I rate ESET Endpoint Security nine out of ten.

One of my customers was attacked by ransomware twice. The first time, I was able to roll it back because the attackers seemed to be using an old version of ransomware. We were able to find the crack for it and unencrypted everything. It was amazing. During the second ransomware attack, we were watching it happen, so we shut it down. The key, of course, is backup. The backup was there, and we restored it.

It's hard to evaluate the effectiveness of antivirus stuff because you don't know if it's working well until something happens. ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past.

ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now.

All security solutions seem to update automatically these days. I think there are good technical reasons for that. 

At the customer's site where I deployed ESET most recently, there are about 20 to 25 workstations, and ESET is deployed individually on each.

As far as I know, everything's very stable.

I've gotten good support in Canada when I've needed it. But, interestingly enough, their distribution in Canada seems to have gotten confused a little bit. Support in Canada is well organized, but the product has evolved, and they've gone through some changes in their distribution. I haven't talked to them for about a year.

I was using Malwarebytes as a stopgap solution, but I'm sure they have a whole corporate strategy. I started using ESET initially because they had a centralized control tool. Maybe Malwarebytes has changed so it's managed in the cloud now. I haven't explored that or used a cloud version of the software.

Setting up ESET is reasonably complex but not onerous. It depends on who is installing it. 
I wouldn't expect any of my clients to deal with it, but I'll happily work through it. The installation process has evolved. I initially set it up using the central control function. In later versions, ESET's central tool was replaced. After I had installed that, I just used the individual ones. 

We pay for an annual license that costs about $35 per workstation. 

I'd rate ESET eight out of 10. I think there's always room for improvement. However, I must admit that if I had to choose again and had the proper reviews, I might conceivably switch to a product based in North America. I've become quite sensitive to the political aspects of having offshore security software. That will probably be my most significant deciding factor if I change.

Most antivirus programs seem to be decent. We haven't seen any reports of solutions doing a lousy job in the marketplace. I suspect all the big ones only do an okay job. The truth is that the best defense against ransomware is simply backup.

We use ESET Endpoint Security for system security.

The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good.

The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product. 

The cloud version of the solution could improve.

I have used ESET Endpoint Security within the last 12 months.

The stability of ESET Endpoint Security is above average but excellent.

The application updates are very good. They do not affect the performance of the PC. If the users have a medium-scale PC the solution operates very well. If the user's PCs have the latest processor and it is updated, they can use some other product. A faster PC does not get impacted by the software if it is heavier on resources.

We do not have plans to increase usage at this time. We are not using the solution extensively.

ESET Endpoint Security does not require any maintenance, it is done automatically.

We are always looking at new product technology innovation.

I have evaluated Sophos' solutions.

There is some antivirus software, such as McAfee when it is very difficult to install the software on some devices. When we patch or make some reports, it does not show them in the report. It's not communicating with the licensed software or a similar issue.

Technology is growing and changing fast. People are working from home, and office, products should be capable of handling the office and the home environments. This is the challenge.

My advice to others wanting this type of solution is to check all the Endpoint Security solutions available. The threat signatures and sandbox features are good to have if there is an attack, they can detect them and give updates for their users. The faster the better. The cloud versions of threat detection solutions are very good and are really important.

I rate ESET Endpoint Security a six out of seven.

We are using it to protect our endpoints and servers.

It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of.

It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying.

It should have a feature similar to the Intercept X feature in Sophos.

I have been using this solution for a little over a year.

Overall, it seems pretty stable.

As far as I know, it is scalable. Currently, we have 30 users in our company. We don't have any plans to increase its usage. We're pretty static here.

I haven't had to deal with their tech support. We would go through the MSP, and the MSP generally interfaces with them. 

We were using Sophos. Our MSP had a bad experience with it, so we decided to go with ESET Endpoint Antivirus. We get it through our MSP, and it was a part of the package, and that's why we dropped Sophos.

Sophos had Intercept X on the server-side to protect the files on the server, but we had to pay extra for it to be on the endpoints. We at least had the server version, which was kind of cool.

It was straightforward. Our MSP has a script, and when you run the script, it kind of gets installed automatically. It also gets configured with their systems. It was pretty easy.

Our MSP is Tech Kollective, and they're very responsive.

It probably is less expensive than Sophos.

I would rate ESET Endpoint Antivirus an eight out of ten.