Prasanth Kailasam - PeerSpot reviewer
Senior Client Manager at GBM
Real User
Top 5Leaderboard
Straightforward setup, and simple policy and management
Pros and Cons
  • "The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality."
  • "Fortinet FortiManager could improve them by adding more portfolio components."

What is our primary use case?

Fortinet FortiManager can provide visibility for other Fortinet solutions across the company's environments, such as multiple branch offices. You are able to manage all these devices efficiently.

What is most valuable?

The most valuable feature of Fortinet FortiManager is the ease of manageability and policy-pushing functionality.

What needs improvement?

Fortinet FortiManager could improve them by adding more portfolio components.

In a future release, it would be beneficial if Fortinet FortiManager could improve by adding more devices able to be managed the solution, including  switching, routing, and wireless,

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately five years.

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What do I think about the stability of the solution?

The stability is fine but could improve.

I rate the stability of Fortinet FortiManager an eight out of ten.

What do I think about the scalability of the solution?

Fortinet FortiManager is a scalable solution.

I have a considerable number of clients who currently use FortiManager - at present, I can recall more than five. Since effective policy management and centralized upgrades are critical for multi-location management, FortiManager is an essential tool for such purposes. FortiManager is installed in the majority of my clients' locations.

How are customer service and support?

The support of Fortinet FortiManager is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiManager is straightforward. We can push out the policies centrally. From a hardware or a component perspective, the implementation is simple.

The initial implementation can be completed in just a few days. However, over the course of a week or a week and a half, we could potentially refine and simplify the process. Nevertheless, it's an ongoing endeavor, as each organization's needs dictate the policies that must be established and maintained.

What about the implementation team?

One person is enough for the deployment of the solution. However, it can depend on the environment. If there are a lot of modifications there might be a need for more people for the deployment. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager operates on a licensing system that is dependent on the number of devices being managed. Yearly subscription renewal is necessary to continue using the service. Although there is a cost associated with Fortinet FortiManager, its price is undoubtedly justified by the value it provides in terms of the purpose it serves.

What other advice do I have?

Fortinet FortiManager is highly recommended as a crucial component of any comprehensive solution offered to clients. This is especially true for clients operating in multi-location and multi-branch environments, where individually managing, upgrading, and patching each location can be a significant burden. In such scenarios, Fortinet FortiManager can greatly alleviate these challenges and streamlines the management process.

I rate Fortinet FortiManager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Fortune Madzivo - PeerSpot reviewer
Senior System Engineer at a tech services company with 11-50 employees
Real User
Good management, easy to deploy policies, and very reliable
Pros and Cons
  • "It is easy to deploy to licenses."
  • "The documentation could be better."

What is our primary use case?

We primarily use the solution for management and analysis. We use it for the management of two or three firewalls and the deployment of policies. 

What is most valuable?

This is quite a convenient solution. We can manage a number of items. The wireless management is easy. 

The VPN is easy. I have the ability to do the proper configuration of each of the firewalls. 

It is easy to deploy to licenses. 

The initial setup is very simple. 

The product is stable.

It is scalable. 

The functionality is very high.

We have found the pricing reasonable.

What needs improvement?

I'm still exploring the solution. I have not come across any missing features. 

The documentation could be better. Sometimes information seems lacking, however, maybe I'm not sure where to look for the information I need.

For how long have I used the solution?

I've been using the solution for about six months now. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it ten out of ten. It is extremely reliable with no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable solution. I'd rate it eight out of ten. I haven't tried to scale to any great extent.

We have around five users that are administrating the solution at the moment.

How are customer service and support?

We have never dealt with technical support yet.

Which solution did I use previously and why did I switch?

We did use the Cisco FTD Manager. Fortinet is easy to use and deploy. It's also easy to manage. It's a full-fledged integrated solution, unlike Cisco. Cisco also took longer in terms of committing policies. 

How was the initial setup?

The setup process is simple and straightforward. It is not complex. 

What about the implementation team?

We handled the setup in-house ourselves without any outside help. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. I'd rate the affordability nine out of ten. Compared to Cisco and Palo Alto, it's reasonable. 

What other advice do I have?

I'd rate the solution eight out of ten. It's a very good solution. I'm still working on learning the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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JavierSanchez - PeerSpot reviewer
CSO at Nologin
Real User
Top 20
Good centralization and management with great reliabilty
Pros and Cons
  • "It is stable."
  • "The solution should be more open to other products."

What is our primary use case?

We primarily use the solution for managing firewalls. 

What is most valuable?

We enjoy the centralization of all roles and objects and so on.

As a manager, you can manage 50 or 40 firewalls with only one product.

The initial setup is easy.

It is stable. 

What needs improvement?

The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything.

This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager.

Of course, this is the case with Palo Alto as well.

For how long have I used the solution?

I've been using the solution for seven or eight years. 

What do I think about the stability of the solution?

It is a stable, reliable product. The solution has good performance. There are no bugs or glitches. It doesn't crash. 

What do I think about the scalability of the solution?

The product is likely scalable, however, we haven't pushed it. 

We have no experience with many numbers, such as 200 or 600 devices. We scale up to 60 firewalls. 

How are customer service and support?

Forti support is quite good.

Which solution did I use previously and why did I switch?

We work with Fortinet and Palo Alto.

How was the initial setup?

The initial setup was not complex. However, we did the initial setup seven years ago.

What other advice do I have?

We are Fortinet partners at this moment.

I'm not sure of the exact version we are on. I'm more on the sales side. 

We manage from Spain many firewalls around the world, and at this moment, it's very necessary to have FortiManager. It's just too bad we can't manage other vendors. 

I'd rate the solution at an eight out of ten. I'd rate it higher if it offered more outside-brand integrations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Real User
Top 5Leaderboard
Central deployment, quick technical support with urgent tickets, not costly
Pros and Cons
  • "Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes."
  • "When we have a specific configuration pushed it does take some time to be deployed on the actual firewall."

What is most valuable?

In our use case, we manage the configuration of all the firewalls so we can create different versions. We are able to do a centralized deployment and if any changes are there, we can map them with the authorization policies. If somebody makes a mistake with the configuration we can revert back to the old configuration. With Fortinet FortiManager, we can manage multiple firewalls and devices from a central point.

What needs improvement?

When we have a specific configuration pushed it does take some time to be deployed on the actual firewall. There might be some bugs or issues in that particular case. Sometimes we need to, if it is in a cluster mode, reboot the firewall. If the configuration does not go properly we have to reboot. These are small changes that will make things seamless. 

When upgrades are deployed, Fortinet FortiManager should identify if a specific device is not matching with other devices. I think it is there, but then in the perspective of alerts and logs, the uneven configuration is there. It should be today's alert. For example, disaster recovery site, there is a firewall. If someone changes it in the primary production area and then they forget to change it in their area, there should be an alert.

For how long have I used the solution?

I have been using Fortinet FortiManager for the past four years.

What do I think about the stability of the solution?

It is stable. If Fortinet FortiManager goes down, then accessing an individual firewall is a different process altogether. Obviously, security devices are there, so basically those security points are available. I don't know if a cloud-based Fortinet FortiManager is available right now. But then on-premise, we have to take care of the devices, and the availability of those devices.

What do I think about the scalability of the solution?

It is scalable and there is no issue. You can have available devices and you can scale. The only thing is you need to do capacity planning. How many firewalls are there and the model of Fortinet FortiManager has to be decided? If you do this properly, then there is no issue. 

How are customer service and support?

Technical support is great. When we have sent urgent tickets and they do reply back within fifteen minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have Palo Alto, Fortinet, Cisco, and WatchGuard. We also work with Juniper.

How was the initial setup?

For people who are not used to operating it, it is a little complex. 

What was our ROI?

Fortinet Fortimanger is not costly. They have high-end devices and the portfolio is big. Basically, they have a portfolio for all the aspects of security. From that perspective, they are good.

What's my experience with pricing, setup cost, and licensing?

The price point is very good.

What other advice do I have?

I would rate Fortinet FortiManager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Leonardo Laurentino - PeerSpot reviewer
IT infrastructure and Cyber Security Analyst at COOPTEC Soluções em TI
Real User
We can create, manage, and deploy multiple scripts to our firewalls
Pros and Cons
  • "The firewall configuration has more capabilities than the other firewall management systems that I have worked with."
  • "The reporting details have room for improvement."

What is our primary use case?

We use Fortinet FortiManager to manage over 2,000 firewalls. We use the solution for reporting, implementing, and deploying policies and objects to the firewalls.

How has it helped my organization?

Fortinet FortiManager has saved us time by allowing us to create a lot of scripts that can be deployed at the same time to all the firewalls.

What is most valuable?

The firewall configuration has more capabilities than the other firewall management systems that I have worked with.

What needs improvement?

The reporting details have room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiManager for six months.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiManager a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Fortinet FortiManager an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Sophos Firewall Central Management and transitioned to Fortinet FortiManager, primarily due to its industry reputation.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiManager is costly.

What other advice do I have?

I would rate Fortinet FortiManager a ten out of ten.

I recommend Fortinet FortiManager because it can be used for firewall configuration, reporting, PPMs, and deploying scripts.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Works at renesas
Real User
Top 5
The solution is easy to use, and it integrates all devices on a single platform
Pros and Cons
  • "The product is easy to use and manage."
  • "FortiManager should improve the integration with third-party platforms."

What is our primary use case?

We use the solution to manage the firewall and the policies and objects associated with it.

What is most valuable?

The product is easy to use and manage. It integrates all the global devices into one platform.

What needs improvement?

FortiManager should improve the integration with third-party platforms. Though the solution is easy to manage, we need adequate training to use it.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees use the solution in the organization.

What about the implementation team?

It is a cloud-based solution. Around 20 people are needed for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Our organization pays a monthly license fee for the solution.

What other advice do I have?

Only IT employees in the organization can use the platform. I would recommend the solution to others. I would rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AliHassan - PeerSpot reviewer
Team Leader - Telecom & Network at 2B Operating Co.
Real User
Top 5
Easy to setup but dashboard could be improved
Pros and Cons
  • "The main benefit of Fortinet FortiManager is the ability to control all the devices from a central location, view their statuses, and manage their configurations and updates from a single management console."
  • "The dashboard could use some improvement."

What is our primary use case?

We are using a virtual machine for the FortiManager. It's already installed, and we just collected the seven units under the FortiManager. So we don't need to access each device separately. It collects all the FortiGate units in one console. We see the statistics and the status for all machines from the FortiManager. It is easy to control and monitor all the remote devices.

What is most valuable?

The main benefit of Fortinet FortiManager is the ability to control all the devices from a central location, view their statuses, and manage their configurations and updates from a single management console. 

What needs improvement?

The price may only be applicable for bigger companies, and there is room for improvement in the FortiManager in license models. In general, the SIM license can be a bit complicated. You have to order licenses for different endpoints and devices, and calculating the costs can be confusing. Simplifying the ordering process for the SIM license would be helpful.

For how long have I used the solution?

We have been using the SD-WAN solution for almost a year now. It was implemented in 2021. For Fortinet FortiManager, it's been less than a year since we connected after the implementation of the SD-WAN. It's on-premise but as a virtual machine.

We are using the latest version of Fortinet FortiManager because we updated it before and after the installation.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

We ordered the product from a local company, which also provided the installation service for the firewall and SD one. We have not yet utilized the Fortinet technical support services.

How was the initial setup?

The initial setup is easy. We did it without any training.

What about the implementation team?

I deployed the solution myself. When I installed it, I made sure that I installed the latest version of FortiManager, and then I added the devices one by one. I provided the credentials for each device, and the information was automatically synchronized with the remote devices. So, I did it one by one. It is installed in the VM environment, so it is not difficult to maintain it.

What's my experience with pricing, setup cost, and licensing?

As we are an oil company, the price was manageable for us because we had a budget for it. But for small businesses, it could be costly.

Which other solutions did I evaluate?

We use SolarWinds for scenarios like network performance monitoring, configuration management, and IP address management. And for the FortiGate firewalls, we are using Fortinet FortiManager.

We have different modules for SolarWinds, but for FortiGate firewalls, we use FortiManager.

What other advice do I have?

Overall, I will rate it a seven on a scale of one to ten, where one is the worst and ten is the best because the dashboard could use some improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
Top 5
User-friendly, straightforward, and works incredibly well
Pros and Cons
  • "FortiManager offers a full zero-touch provisioning feature that allows us to create a template of our devices and onboard them remotely without visiting the site."
  • "The scalability has room for improvement."

What is our primary use case?

Fortinet FortiManager acts as a centralized platform for overseeing our entire Fortinet security infrastructure, which includes FortiGate firewalls, switches, and access points. From a single user interface, we can manage and configure these components to ensure maximum protection of our networks. The TNA concept is where we can have Zero Touch Provisioning.

What is most valuable?

FortiManager offers a full zero-touch provisioning feature that allows us to create a template of our devices and onboard them remotely without visiting the site. This is an excellent benefit of using FortiManager for our Firewall assets.

Fortinet FortiManager is user-friendly.

What needs improvement?

The scalability has room for improvement. The solution is available in both a hardware and a virtual machine model. The VM model is scalable by simply adding additional licenses, but the hardware model has scalability limitations.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

We have over 30 customers using the solution.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

Once we have set up our template, it should take only two to three days to deploy. After that, we can quickly and easily add firewalls without any further automation.

What other advice do I have?

I give the solution an eight out of ten.

I would highly recommend FortiManager; in my experience, it is much simpler than any other central management solution I have seen. FortiManager is user-friendly, straightforward, and works incredibly well. Pushing policies and other tasks is made incredibly easy and uncomplicated.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2024
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.