We use IBM FlashSystem as part of our core system to enhance performance.
Head of IT Infrastructure at a insurance company with 501-1,000 employees
Good performance, energy efficient with a small form factor, helpful support
Pros and Cons
- "The performance is very good and we use this product to enhance our core system."
- "This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done."
What is our primary use case?
How has it helped my organization?
This product will improve your performance and it has helped us with that.
Also, in prior systems where we had mechanical drives, there would have been at least a couple of drive failures. With this solution, no drive failures have been experienced so far.
Compare to our previous system, space utilization has definitely been reduced. Our old system used two racks, whereas this solution sits in a single rack and initially took up 2Us. Post-upgrade, it is 8Us but even so, compared to what we had, it is a considerable energy saving. Also, when we upgraded, it helped us to mitigate a lot of our legacy issues present with the old hardware.
What is most valuable?
The performance is very good and we use this product to enhance our core system.
The reliability is better than it is with mechanical drives.
This is a compact system, and it has a lot of pieces built into it. For everything is included for us to be able to replicate to a DR site.
What needs improvement?
This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done. It's not a seamless process because you need to do multiple modifications or alterations. There is a lot of effort required by the customer in order to expand the hardware.
Further expansion of our model is not feasible. As new models are released, expansion becomes difficult and you have to switch to a new model when you want to upgrade. This means that you have to migrate data between models. We want something where you can use for at least five years, where you can expand the hardware without the inconvenience of changing models. Ideally, the operating system and other applications would not be affected when expanding.
It would be helpful if the solution had built-in safeguards against security threats and malware, such as ransomware. Anything that can be utilized to enhance data integrity would be helpful.
Buyer's Guide
IBM FlashSystem
May 2024
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For how long have I used the solution?
I have been working with IBM FlashSystem for three years.
What do I think about the stability of the solution?
The stability of the IBM FlashSystem is excellent.
There was no downtime when we patched the system, which is good because we wouldn't want our core system to go down.
What do I think about the scalability of the solution?
In our experience, scalability is not very easy. This may depend on our systems so it might not be universally true but definitely, for us, scalability was a problem. IBM came out with a newer version and told us that "To scale, you'll have to either switch over to a new version or buy an additional controller."
So, scalability on that particular model was not feasible. There may be better models but the model that we purchased was not easily scaled.
We have 800 users and there are four engineers who manage our IT products.
We do not plan on expanding our use of this product in the future because our plan includes moving to the cloud.
How are customer service and support?
The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period. They have back-to-back support for resolving any hardware problems.
When it comes to managing hardware, they're excellent.
Which solution did I use previously and why did I switch?
We have worked with systems from Dell and HPE and we have found that more maintenance and patching needs to be done on products by those vendors, as compared to IBM.
This is important to consider because if you don't have a high-availability system then you are going to end up with downtime when patches are implemented.
How was the initial setup?
The initial setup was complex because we had to move a lot of data from our old system to the new one. It wasn't difficult because of the hardware, but rather, due to our pre-existing setup. The fact that we had to migrate a lot of data was the source of the complexity.
It took at least one and a half years because we had to deploy while the system was still running. At the same time, the deployment was dependent on the systems that we had running. This is why it took so long to complete.
What about the implementation team?
An integrator assisted us with our deployment and our experience with them was excellent. They've been supportive and they successfully helped us to migrate all of our data.
What was our ROI?
This product is part of our core systems, and we have definitely seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The cost is pretty high in terms of licensing. We pay at least $100,000 USD in licensing fees for the storage. We have multiple types of storage, not only flash. We have the older versions of other storage and other versions of IBM flash as well.
In addition, we have a maintenance contract for this product when the warranty support period expires.
What other advice do I have?
This is definitely a product I can recommend based on its performance and reliability. I don't know whether it is cost-effective compared to other similar products because we are an IBM shop from end to end. We chose IBM because the products have been well suited for our setup, and the performance and reliability are excellent.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager - Information Technology Infrastructure and Development Support at Royal Ceramics
User-friendly, convenient and reliable solution used for SAN storage
Pros and Cons
- "This solution is convenient, user-friendly, convenient and reliable."
- "The interface of this solution could be improved."
What is our primary use case?
We use this solution for SAN storage.
What is most valuable?
This solution is user-friendly, convenient and reliable.
What needs improvement?
This solution is expensive compared to other systems. The interface of this solution could be improved.
For how long have I used the solution?
I have been using this solution for 13 years.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable. We have 400 users using it.
How are customer service and support?
The support for this solution has fast response times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell EMC and switched to this solution because the support, product and performance are of a higher standard.
How was the initial setup?
The initial setup is complex. Deployment took six months.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution compared to other similar solutions.
What other advice do I have?
I would advise users of this solution to ensure they have the correct licensing and continue to maintain the product while using it.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM FlashSystem
May 2024
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BT Area Champion/Trainer at a financial services firm with 5,001-10,000 employees
Reliable and robust with good scalability
Pros and Cons
- "The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution."
- "IBM should improve its data reduction development."
What is our primary use case?
We are living in IBM FlashSystem. We have more than eight flash storage devices deployed in our environment for different kinds of workloads such as applications, core systems, core banking applications, et cetera.
What is most valuable?
Overall, the product is good.
We've been using it for the last five years, and we haven't had any issues at all.
The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution.
We have been using the V9000 storage for the last five years. It's been very reliable. It's robust from a redundancy and reliability point of view.
What needs improvement?
Recently, we deployed SS9100. At the core level that is deployed on that storage, it is not stable. We had an incident not too long ago. Both controllers rebooted simultaneously, within 15 seconds. There was some threshold value defined in the core level, and the system exceeded that threshold value.
We logged the case to IBM. IBM did internal checks, which we deployed. The permanent fix will be available in the first quarter of 2021. It seems to be an issue on IBM's side. Obviously, we were surprised by how both controllers rebooted. We faced downtime on our applications and on our services.
The issue which we had recently faced relates to the core level. It should be first tested at IBM labs and then introduced for general release.
IBM should improve its data reduction development.
For how long have I used the solution?
Overall, I have 14 years of experience in implementing enterprise solutions, and also managing them. We've been using IBM Flash Storage for the last five years.
What do I think about the stability of the solution?
While the 9000 series has been robust and reliable, the SS9100 hasn't been so stable. IBM is currently working on a patch that should be out soon to handle the issues we've had.
What do I think about the scalability of the solution?
The solution is quite scalable. A company can expand it if they need to.
We are a financial institution with two million customers. This is the storage we use behind all of our solutions.
While we don't plan to expand usage in the near future, we have recently acquired new storage solutions for an upcoming upgrade.
Which solution did I use previously and why did I switch?
I have experience with a variety of other solutions. On storage, I have experience with IBM FlashSystem, IBM block storage, Dell EMC, block storage VMAX, VNX5600, and unified storage. Also, I have experience with Huawei storage, like Dorado and OceanStor. I've also worked on HPE Enterprise Virtual Array.
If you're talking about flash storage, we have FlashSystem IBM V9000, SS910091, 9200. On cloud storage, we have VMAX 10K, 20K. On unified storage, we have VNX5600 EMC.
We required a homogenous environment that's end to end. We chose to use IBM.
How was the initial setup?
The initial setup is not overly complex. IBM makes the process very smooth. It's very straightforward and quite easy to accomplish. A company shouldn't have any issues with the setup process.
What about the implementation team?
A company could benefit from bringing on a reseller or consultant. They could help with the process.
What's my experience with pricing, setup cost, and licensing?
When we procure enterprise storage solutions, the license is always be bundled with the deal. There are different licenses for encryption, replication, deduplication, data reduction pools, et cetera, and all should be included in one bundle when we buy a new solution. It's part of that deal.
What other advice do I have?
We are a customer and end-user.
We are using the V9000, and currently, we have deployed SS9100.
This is a financial Institute. As per regulatory compliance, we cannot share our customer data. We keep our confidential customer data on the cloud that is deployed on-premises.
Overall, we have been happy with the solution. I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP - Head Enterprise Technology Infrastructure at MCB Islamic Bank Ltd.
Deduplication and compression afford us more space, but there is a bottleneck when adding more flash drives
Pros and Cons
- "The most valuable features are deduplication and compression, which together, enable you to have more space."
- "The security features can be improved such that the encryption does not affect performance in any way."
What is our primary use case?
The IBM FlashSystem is the primary storage for files and data in our organization.
What is most valuable?
The most valuable features are deduplication and compression, which together, enable you to have more space.
Performance is a major advantage of this storage.
What needs improvement?
When you add more flash drives or more NVMe, that is the bottleneck or shortcoming with this type of storage. When you fill the first enclosure, you won't be able to add more NVMe until you add more SAS drives.
The security features can be improved such that the encryption does not affect performance in any way.
For how long have I used the solution?
I have been using IBM FlashSystem for about four years.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
We have approximately 1,500 people who are directly or indirectly accessing the data that is residing on this storage.
How are customer service and technical support?
The technical support is pretty good, especially the local team in Pakistan. Normally, the response time is very good.
Which solution did I use previously and why did I switch?
This is the first flash storage system that we have used. Prior to that, we were using a hybrid Dell EMC storage.
How was the initial setup?
The initial setup is not very difficult. I would say that it is similar to the way other storage systems are set up. I believe that it took one week for our deployment, which included testing.
What about the implementation team?
We have three administrators who take care of the different applications and data that are hosted on this storage. We don't perform maintenance on a daily basis. We may extract some stats for the performance and for evaluating capability. However, when it comes to maintenance, we probably work on it once or twice a month.
What other advice do I have?
Before purchasing this product, I recommend that everyone should do a PoC because there are multiple flash drive systems now available. All storage vendors are now making flash drives because it is a new technology that replaces existing hybrid systems. I would suggest doing some analysis and some R&D because Huawei, for example, is doing well. EMC is also top of the line, with IBM. There are slight differences in features, however, so it is important to do a comparison before making any decision.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Solutions Architect at areebah
Easy to use and configure
Pros and Cons
- "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
- "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."
What is our primary use case?
The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises.
What is most valuable?
One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless.
What needs improvement?
The pricing could be improved, but I think it's getting better and better with each version.
IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified.
For how long have I used the solution?
I have been working with IBM FlashSystem for around seven years.
What do I think about the stability of the solution?
It's really stable, and many customers have experienced this as well.
What do I think about the scalability of the solution?
It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical.
How are customer service and support?
I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately.
Which solution did I use previously and why did I switch?
IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.
How was the initial setup?
The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from.
Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process.
What other advice do I have?
In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well.
To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional.
I would rate this product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Design Engineer at a recruiting/HR firm with 10,001+ employees
I can provision the storage, find problems, and I can SSH in and do CLI commands.
What is most valuable?
For me and for the operations team, the ease-of-use of the GUI is the most valuable feature. It's really easy to understand. It's really easy to do tasks. That's what I like most. The performance is really good. From an operations perspective, definitely the ease-of-use stands out. Compared to other products and other vendors, it's much, much easier.
How has it helped my organization?
Time to value. You finish things a lot quicker. I can provision the storage a lot faster and find problems a lot quicker. The fact that I can SSH in and do CLI commands where some of these other vendors don't let you do it is a big deal. I can write custom scripts and do things a lot quicker. The ease-of-use is a lot better with this product.
What needs improvement?
There's always room for improvement. Adding deduplication would allow us to get more bang for our buck, basically.
What do I think about the stability of the solution?
Overall, stability is really, really good. We ran into some issues with compression, but it was because we were trying to overload it. So if we don't do that, it runs really, really well.
What do I think about the scalability of the solution?
We have it architected to keep it at a certain level. But if we needed to, we could scale it pretty easily because it's virtualized storage. There's a lot of flexibility with it.
How are customer service and technical support?
Technical support is really good. Because we're a bigger company, they get to us a little bit quicker. There's more on the line for IBM, so they really treat us well. It's been pretty good. We get good feedback quickly.
Which solution did I use previously and why did I switch?
We needed the performance of the applications. Payroll applications are very I/O intensive and flash systems are a perfect fit. It makes sense.
How was the initial setup?
I was involved in the setup and it was easy. I've done those for years.
Which other solutions did I evaluate?
We looked at pretty many vendors. Anybody you could name, we looked at them. We have multiple vendors in the environment, not just IBM. But for our really critical, high performance apps, we put it on the V9000.
What other advice do I have?
Just be careful if you're going to try to use compression, because of the specific issues we've had. If it's a high performance computing environment, just keep it thick provisioned. Get the best performance from it. Don't try to save and then screw up the user experience.
If something fails, it's not going to bring down the application. V9000 is redundant through and through, so it's a great product.
When selecting a vendor, stability, ease of use, and resiliency are the most important things.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Engineer at Comtrade Group
Needs to improve pricing and reduction pool mechanism
Pros and Cons
- "IBM FlashSystem is the best solution for storage virtualization."
- "The solution should improve its pricing and the mechanism in the reduction pool."
What is most valuable?
IBM FlashSystem is the best solution for storage virtualization.
What needs improvement?
The solution should improve its pricing and the mechanism in the reduction pool.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the scalability of the solution?
IBM FlashSystem is scalable.
How was the initial setup?
IBM FlashSystem's deployment is easy. You can manage everything from the GUI. IBM provides replacement and spare parts.
What other advice do I have?
IBM FlashSystem offers easy management and durability. I rate it an eight point five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Oct 17, 2023
Flag as inappropriateSenior Systems Engineer & Support Contracts Manager at a tech services company with 51-200 employees
Virtualization and Data Migration help make management of IT environment easier
Pros and Cons
- "High availability and enhanced security; Proven dependability; Data compression with hardware acceleration; Advanced copy services features are all in this product."
- "GUI interface should be enhanced more as there is some issues in copy services."
What is our primary use case?
Using IBM storwize V7000 as storage to be used in daily operation as well using the virtualization capability along with doing data migrations of old storage data.
How has it helped my organization?
IBM Storwize It makes management of the IT environment much easier,
High availability and enhanced security; Proven dependability; Data compression with hardware acceleration; Advanced copy services features are all in this product.
What is most valuable?
Virtualization and Data Migration.
V7000 is built with IBM Spectrum Virtualized software, which is part of the IBM Spectrum Storage family.
V7000 software:
- Provides a single or multiple pool(s) of storage
- Provides logical unit virtualization
- Manages logical volumes
- Mirrors logical volumes
V7000 hardware provide the below features:
- Large scalable cache: thru IO groups methodology
- Copy services: metro mirror, global mirror, Data Migration, point in time copy, active-active copy (Hyperwap)
- Space management: thin provisioning, Easy Tier, and compression
The Storwize V7000 nodes in a clustered system operate as a single system and present a single point of control for system management and service.
What needs improvement?
GUI interface should be enhanced more as there is some issues in copy services GUI interfaces should be enhanced as this will not let the customer doing wrong configurations
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
Yes, some bugs in the system, like nodes warm-started.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Nine out of 10.
Which solution did I use previously and why did I switch?
No, I have only used used IBM solutions.
How was the initial setup?
Two methods of initial setup are straightforward, either by using USB port through Init tool or by using the technical port. sgafd
What about the implementation team?
In-House implementation
What was our ROI?
15 - 20 %
What's my experience with pricing, setup cost, and licensing?
Storwize software for Storwize V7000 license has the following feature codes:
- Base software
- Full feature set
- Easy Tier
- FlashCopy
- Remote Mirroring
- Compression
IBM V7000 has a new license and price structure which provides intuitive licensing based on the functions customers wish to enable and use the most.
Which other solutions did I evaluate?
No.
What other advice do I have?
I advise everyone to have a look at their current use of storage and think of single management and live migrations of their data, and how they will save money instead of having multiple vendors to reinstall and migrate data.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an IBM Business Partner.
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Updated: May 2024
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