INFORMATION SYSTEMS AND SECURITY CONTROL OFFICER at a financial services firm with 1,001-5,000 employees
Real User
Great for compliance and good integrations but pricing could be better for SMEs
Pros and Cons
  • "The e-discovery search is useful."
  • "It could reduce pricing to encourage usage."

What is our primary use case?

Most use cases are for DLP, data loss prevention, policies, and archiving, as well as creating retention policies and audit logs. 

If you want to do e-discovery searches, like tenant-to-tenant migration, or saving mailboxes to import into other mailboxes, you can use Purview for this as well.

How has it helped my organization?

Customers have seen a lot of benefits. It's reduced risk. Customers can monitor data and track discriminatory words. There are templates that you can use to send information about a breach of terms of service. They can do so much with a single product.

What is most valuable?

The most valuable features vary from organization to organization.

The e-discovery search is useful. It gives good insights into mailboxes. You can even discover emails you can't see, such as those that have been deleted. It's helpful for discovering any email at all. 

The deep search, the ability to search for content no matter where it is located, is quite helpful as well.

It helps with compliance.

The solution can be used in multiple cloud environments. Some organizations are not just Microsoft-driven. It is able to integrate well with other applications. They can't be just limited to a Microsoft environment.

It can provide access to iOS, Microsoft, Android, SaaS, and other apps. They might manage it via Microsoft InTune. However, they can monitor or track information across a variety of platforms. 

The ingestion from non-Microsoft data sources is good. There are data connectors from the admin center to help you get information from non-Mircosoft data centers. That's handy for those not heavy on Microsoft.

It integrates well with Office and Microsoft Dynamics. We can use Exchange and One Drive. We can monitor data everywhere online. We can do everything from the Azure portal. It's easy to set up and configure everything from the Azure portal. You can also select or remove certain applications. For example, depending on your use case, if you want, you can, for example, turn off SharePoint. You can also set up and monitor for abusive words or discriminatory language as well.

The solution was built to take into account critical regulations from around the world. For credit card protection, for example, they have different templates that handle different regulation requirements, and you can work towards creating your own custom templates if none of them suit your criteria.

It's great for remediating policy violations. It can detect them, and the AI can scan documents and patterns, including keywords, and it can detect specific information as required. Whatever the users are trying to achieve, it can assist. 

It's not difficult to educate users to protect data. There are links that describe what you can do and how best to use it. 

We like that the solution has extended into Mac OS endpoints. It has fewer limitations now. It's a game-changer. In a single glance of the dashboard, we can see a single platform and view of every endpoint, no matter the OS. We don't have to use multiple vendors. It's much easier to have one product that can solve multiple issues on multiple platforms. It's helped us reduce the number of solutions and simplified the complexity of data governance. When you reduce to a single product, it becomes far less complex. 

The visibility is great. Most customers challenge me to learn more about the product as they are very interested in what products like Purview can do. Those in the control department have been giving good feedback. 

The real-time compliance is very good. 

It helps reduce insider threats. Customers have found it really helps to do that. They can track and manage the uploading of one drive and the movement to another. 

The insights clients have from a single dashboard - being able to monitor and track everything and even improve their security posture, are really helping clients a lot. 

What needs improvement?

I'm not sure if there are any missing features. 

What I would like to see improved is the documentation scanning and printing.

The partial scripting could be improved with a better GUI.

It could reduce pricing to encourage usage. 

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May 2024
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For how long have I used the solution?

I've been using the solution for up to seven years. I worked as a Microsoft engineer and have helped troubleshoot issues across many Microsoft solutions, of which Purview is one of them.

What do I think about the stability of the solution?

The solution is stable and working fine.

What do I think about the scalability of the solution?

It is a scalable solution. Microsoft has a knack for allowing its products to integrate with a lot of solutions. 

How are customer service and support?

Typically, I troubleshoot myself for clients. 

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

I wasn't involved in the setup process. However, I have deployed it myself in my lab. Usually, I don't implement unless it's a new customer who is setting Microsoft up from scratch. 

There isn't much maintenance don't eh cloud-side, unless there are organizational or policy changes. You can test it out first before implementing anything organization-wide. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing. For my clients, it depends on the organization. Most find the cost to be high. Smaller companies may find it expensive, however, enterprises have no problem with it. 

What other advice do I have?

I don't work too closely with the AI aspect of the solution. 

I'd advise others to use the solution. It increases the security posture of your organization. Security is not something that is absolute. No matter how sophisticated your software is, you need control, and Purview is the right way to go.

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
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Azure DevOPs Engineer at CyberGate Defense LLC
MSP
Improves visibility and compliance, but non-Microsoft integration has room for improvement
Pros and Cons
  • "Microsoft Purview is scalable."
  • "The technical support has room for improvement."

What is our primary use case?

We are using Microsoft Purview for Azure Information Protection and DLP to create automatic labeling and policies for sensitive labels. We are also using Insider Risk Management, Communication Compliance, and Records Management for our client.

How has it helped my organization?

Microsoft Purview provides data protection across multi-cloud and multi-platform environments, which is essential. Some of our clients require these measures because their systems must be secure and their data must be protected from loss for auditing purposes. Therefore, the client is requesting that we enable all of these features for the system.

It is important that Microsoft Purview was built taking into account critical regulations from around the world.

The data loss protection helps remediate policy violations.

Data loss protection helps educate users on how to handle sensitive data.

It improved our visibility into our environment.

Microsoft Purview helps us show our compliance in real time.

Microsoft Purview helps reduce our time to action against threats. It takes some time for the initial configuration, but it detects as soon as the configuration is enabled.

What needs improvement?

Microsoft Purview integrations with non-Microsoft products have room for improvement.

The technical support has room for improvement.

For how long have I used the solution?

I have been using Microsoft Purview for four months.

What do I think about the stability of the solution?

Microsoft Purview is generally stable, but some of our clients occasionally experience accessibility issues when connecting to the cloud.

What do I think about the scalability of the solution?

Microsoft Purview is scalable.

How are customer service and support?

From a technical support standpoint, I have raised many tickets to date. Within this format, I have raised more than fifteen tickets for various purposes. I feel that few technical team members have a good understanding of the problems we are trying to explain. The rest of them waste our time. Typically, they say they will get back to us after two or three days, but then they come back to the same place they left off. Only a few technical team members are knowledgeable about Microsoft Purview. We still have tickets that are open to this date.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The price is reasonable because most of our clients already have an E3 license, which makes implementation easy. For other clients who do not have an E3 license, the cost is higher because they must purchase the package.

What other advice do I have?

I would rate Microsoft Purview seven out of ten.

Maintenance is done by the vendor.

I recommend Microsoft Purview for organizations with an existing E3 license, rather than spending money on a third-party DLP.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft Purview Data Governance
May 2024
Learn what your peers think about Microsoft Purview Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
Consultant at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Easily integrates with other Microsoft solutions, with straightforward implementations, but the performance has room for improvement
Pros and Cons
  • "The availability of pre-designed policies tailored to specific geolocations and customer requirements is a valuable feature."
  • "The Microsoft Purview data connector platform, which supports ingestion from non-Microsoft data sources, can be somewhat complex."

What is our primary use case?

Microsoft Purview has several built-in solutions, including data loss prevention, e-discovery, life cycle management, and information protection. It functions as a DLP tool and includes a compliance portal that enables integration with various other solutions to ensure compliance. Therefore, it provides readily available integrations.

The solution deployed as a SaaS.

How has it helped my organization?

It is crucial for Microsoft Purview to offer data protection across various cloud platforms because many customers are now utilizing cloud technology. It is not always the case that everyone will use Azure exclusively, as many customers may have multiple cloud vendors. Therefore, it is essential to support multifunctional or multi-vendor flows to meet the needs of these customers.

To ensure proper functionality and data security, we need to accommodate a wide range of operating systems. Therefore, our solution must support multiple vendors or be multi-tenant, allowing us to have visibility over all devices within our network.

It is important that Microsoft Purview is globally compliant. The solution comes with pre-defined rules and policies, providing us with a wide range of capabilities to manage multiple geolocations simultaneously.

Microsoft Purview's data loss protection feature is helpful in remediating policy violations as it provides extensive forensic data. This includes information such as the user, the activity performed, the starting point, and the flow path of the activity. Additionally, the tool has forensic analytics capabilities that enable us to identify and prioritize policy violations effectively.

Educating users on data loss protection can be straightforward. For example, Microsoft's product includes integrated guides on the console. Whether the user is an individual or an administrator, if they are unsure how to use the product, there are supported guides and links available to assist them. This makes the experience easier and ensures that best practices are followed when managing data loss protection.

It was important that Microsoft extended Purview's data loss prevention to Mac OS endpoints because it enables us to manage all devices on our network through a single console.

Microsoft Purview has simplified my work with its effortless deployment.

Microsoft Purview has decreased the need for multiple solutions to communicate with each other. If we were to discuss other DLP solutions, an additional agent would need to be installed. However, Purview utilizes Defender, which enables it to capture data and obtain all necessary information without requiring the deployment of any other agents. Therefore, there is no need for any additional agents to be installed.

The solution provides visibility into the state of our organization by giving us inventory details and maintaining an updated version or list of the inventories that are currently in use. This allows us to have clear visibility of the devices we are using, specifically end devices. It also enables us to easily manage non-active or disconnected devices.

Microsoft Purview enables us to show our compliance in real-time. 

Microsoft Purview includes multiple predefined sets of compliance rules that can be compared to our specific compliance requirements. We can then map these rules to our policies.

The agent saves us the time and effort of manual reporting. When the device is active, the agents also become active and start reporting. The reporting process takes the same amount of time regardless of which policy we use.

Microsoft Purview helps us to maintain compliance by providing a checklist of tasks that need to be completed, along with mapping.

What is most valuable?

The ease of integration with other Microsoft solutions is the most valuable feature. 

The availability of pre-designed policies tailored to specific geolocations and customer requirements is also a valuable feature.

What needs improvement?

The Microsoft Purview data connector platform, which supports ingestion from non-Microsoft data sources, can be somewhat complex. For instance, when using Linux or Mac OS, additional agents are required. However, deploying these agents can lead to high resource consumption, such as increased CPU, hard disk, and RAM usage.

The performance has room for improvement. 

For how long have I used the solution?

I have been using the solution for three months.

What do I think about the stability of the solution?

Microsoft Purview is a SaaS platform, so its stability is very good.

What do I think about the scalability of the solution?

The scalability is all based on the license. 

How was the initial setup?

The initial setup is straightforward. For our implementation strategy, we began by collecting inventory details. We then identified the supported devices by their operating systems, separating them into Windows, Mac OS, and Linux. For Linux devices, we created software packages offline and deployed them to the IT assistance team. After the agents started reporting on the console, we restarted the Linux devices. For Windows devices, we were able to connect directly. First, we were in the POC phase, testing a few devices and developing the rules and policies, followed by applying the rules to all the devices.

The number of people required for the deployment depends on our infrastructure and the size of our environment.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I give the solution a seven out of ten.

As a consulting firm, we utilize several Data Loss Prevention solutions such as Symantec DLP, Forcepoint DLP, and Microsoft Purview. Our recommendations to clients are based on their specific needs and financial plan.

Microsoft Purview comprises various solutions, and I recommend acquainting oneself with all of its aspects to make the most of the tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Software Development Engineer at a computer software company with 501-1,000 employees
MSP
Top 20
We can share permissions, and view compliance in real-time, but each scan costs money
Pros and Cons
  • "Data segregation is the most valuable feature."
  • "I would like to have complete video documentation for training."

What is our primary use case?

Our IT team, data engineering team, and data science team all rely on Microsoft Purview for a unified data repository. We maintain a table for storing sensitive data with segregated access. To readily understand the data types within, anyone can simply leverage Microsoft Purview's classification system. By selecting a specific classification, users gain access to relevant table details.

How has it helped my organization?

If we create keys for non-Microsoft data sources, we can leverage Purview's data connector platform to connect and ingest the data.

It is good that Purview takes into account critical regulations from around the world.

Microsoft Purview has greatly improved our organization's ability to view and share permissions with minimal human intervention. Searching for desired information is now a breeze. However, integrating permissions for access in large environments can be a stumbling block. With ten departments, granting access to a single table for one department is straightforward. But when access to multiple tables is required, they must go through the main administrator for verification.

Microsoft Purview shows us compliance in real-time.

What is most valuable?

Data segregation is the most valuable feature. This provides clear visibility into the hierarchy of data flow, including its destinations, loading points, and table updates.

What needs improvement?

While Microsoft Purview offers data protection across multi-cloud and multi-platform environments, granting access in such complex settings can be lengthy and expensive.

Every scan we perform incurs a charge, making exploration quite costly.

I would like to have complete video documentation for training.

For how long have I used the solution?

I have been using Microsoft Purview for six months.

What do I think about the stability of the solution?

In my experience with Microsoft Purview for our data governance project, I'd rate its stability at a seven out of ten. While it excels during exploration phases with use cases and demos, we encountered some challenges during implementation.

How are customer service and support?

Each time we contact Microsoft support, the support person seems new and has to look into the issue because they've never encountered it before.

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying initially is simple. It only takes as long as creating a storage account in the Azure portal, which is quick.

What's my experience with pricing, setup cost, and licensing?

Microsoft Purview is expensive.

What other advice do I have?

I would rate Microsoft Purview a seven out of ten.

Our current clients are medium-sized businesses.

In the six months we have been using Microsoft Purview it has not required any maintenance.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sr Consultant at a tech services company with 1,001-5,000 employees
Consultant
Facilitates smooth migrations by giving clients robust insights into their data
Pros and Cons
  • "My favorite Purview feature is auto-scanning. Once we set up Purview, we can automatically scan multiple data sources when new data comes into specific databases, like SQL and Oracle. We don't need to rediscover the new data or do anything manually because it automatically happens."
  • "Two features are unsupported—custom insights and the DLP component—that would be beneficial to me as a consultant and for the customer in terms of security and monitoring. Regarding security, DLP would provide a more granular level of data masking. Custom insights would offer more detailed monitoring and alerts that can notify customers of failures or anything requiring urgent action."

What is our primary use case?

I'm a cloud consultant and prefer Azure Purview as a governance tool. A few of my clients are in the banking sector, including global and Indian banks. They need a centralized solution for compliance and governance. 

I haven't used Purview much for SaaS or device management, but I have explored the SaaS services and PaaS in terms of other tools that can be integrated with Azure Purview. Our clients often have an ETL solution that's in Azure directly. Most of our clients use Synapse Analytics or Databricks. One of our energy clients in Australia has the same use case for data platform implementation. They have some unstructured data on-premises, and it goes back to the Azure storage account as raw data. They do some transformation with the help of an ETL tool. For agentless forecasting, they do model training with the help of Databricks or Azure machine learning. They'll use Power BI for visualization, but Purview is the centralized governance tool.

How has it helped my organization?

Purview improves compliance and governance with data source and auto-scanning features. All those data assets would be in a centralized repo that pulls from different sources and databases that hold the bank data or the customer's data. The solution enhances compliance in terms of security factors and issues like duplication. It scans for new data coming in and older data that already exists. Purview collects the metadata to get a clearer visualization of all the compliance aspects. 

Another benefit is accelerated migration. Purview facilitates smooth migrations by giving clients insights into their data, which data is useful, and what kind of data is non-compliant, so you can classify data based on compliance, priority, and utility. It helps clients decide which data is essential and should be migrated. Identifying non-compliant data can help clients improve security and privacy.

Data analysis and classification isn't a two-day or two-week job. It's a long-term process. It might take two or three months to gather feedback on what kind of data is the most beneficial, like structural data, static data, etc. The data lineage doesn't come in one or two days. It takes some time to get a complete picture of your source and destination and the data cycle from start to finish. You can say that the data was in this phase six months ago, and now it is in this phase. Six months is enough to get a clear picture of the data flow and the kinds of data that are most beneficial.  Purview is helpful for long-term data management and classification.

Purview improves visibility. If I go back to a year ago, when I was learning Purview, my perspective was different. There were fewer features, and Purview has grown at a rapid pace. I was originally a network engineer, but I am now a cloud consultant, so it was challenging to work with the Azure version initially. I started seeing the benefits of its data classification features once I started consulting, seeing everything that comes into a client's bucket, and receiving feedback. Now, I can see the solution's strengths in governance and compliance.

The auto-scanning functionality and automation features in Azure have a positive impact when connecting data sources. When there are multiple data sources, we can make connections and start discovery. Manual discovery will take so long, and we don't know when the new data is coming in, so automation is useful. When new data comes into the databases, Purview triggers that auto-discovery part so the data stays updated. It's more efficient and more accurate.

For example, we have let's say we have data coming in this month. We have a discovery scan, and some new data comes into the databases after a day or two. If we don't run the auto-scanning feature, the data will get outdated. It would affect if we need to present something or calculate something. We can discover data quickly and get accurate data. It isn't completely in real-time. It still takes time to refresh things, but we haven't 

Automated discovery reduces the amount of time needed to take action on insider threats. If discovery is already done, it's easier to classify the data and import it into a data visualization tool like Power BI. We need to complete the discovery before moving on to the data lineage component or the Data Factory pipeline. It reduces the time by about 12 to 15 percent.

What is most valuable?

My favorite Purview feature is auto-scanning. Once we set up Purview, we can automatically scan multiple data sources when new data comes into specific databases, like SQL and Oracle. We don't need to rediscover the new data or do anything manually because it automatically happens.

Purview also offers some additional integration capabilities if you use the Azure edition. We can seamlessly integrate tools like Azure Data Factory and Synapse Analytics to provide analytics and data transformation services in a customer's ETL pipeline. Organizations want to structure that data, so they use a basic ETL tool, which is commonly Azure Data Factory. Purview provides us with all the connectors needed to integrate these data tools. Another feature I like is data lineage. Purview tracks the data from its source to the destination. 

I haven't seen many challenges with integrating or supporting native Microsoft solutions like Office 365. We haven't come across anything in Microsoft 365 that's unsupported out of compliance with HIPAA regulations in the health sector or banking and finance regulations. It conforms to PCI DSS compliance methodology or GDPR.

We have multiple clients in the energy and banking sectors. Purview is vital in data platform implementation projects involving ETL transformations and model training. It's our default tool for governance when we're pitching our organization during presales. However, our smaller customers often don't need that much governance, or they're good with Azure Monitor. They may also prefer some other governance tool or might have an on-premise tool that they are already using. They don't want to change it despite the integration and features. Our big customers may have existing governance tools, but they want to use Purview because it offers additional features. It provides them security, compliance, and the flexibility to integrate with third-party and Azure native tools. 

What needs improvement?

Two features are unsupported—custom insights and the DLP component—that would be beneficial to me as a consultant and for the customer in terms of security and monitoring. Regarding security, DLP would provide a more granular level of data masking. Custom insights would offer more detailed monitoring and alerts that can notify customers of failures or anything requiring urgent action. 

DLP is not a part of Purview. Our larger customers require some advanced features, such as dynamic data masking, encryption, and decryption. For example, some of our projects in Dubai involve machine learning use cases and encrypted critical data on-premise. It varies. Data encryption and masking are not priorities for some customers.  

Microsoft has some built-in data masking tools. Some customers believe that masked data is safe, and they don't want to move it. We tell the clients that Purview doesn't move the actual data, only the metadata. The customer is convinced that DLP is not part of Purview, but that is not a concern because it's all about metadata. The original data is not transferred from on-premise to Azure. Purview is not storing the actual data. It takes the data to perform discovery and provide better data classifications. If DLP is added, then Purview will be stronger.

When I talk to clients about these DLP features, they say it still lags behind in data integration and support. It does not affect the sales side or prevent us as consultants from convincing them to switch because of these two unsupported features. However, Purview does need some improvements in data security and third-party integrations.

For how long have I used the solution?

I have worked with Purview for a year. 

What do I think about the stability of the solution?

I rate Purview six out of 10 for stability. It is stable, but they're constantly adding new features, so it needs more stability in the future. 

What do I think about the scalability of the solution?

Purview is a scalable solution because Microsoft manages everything on the back end. We don't need to handle any databases or servers. We can talk about the general scalability of Azure services, not Purview specifically. The SLA gives an uptime of 99.99 percent. I have not had any scalability issues with Azure services, and this goes for Purview as well.

How are customer service and support?

I rate Microsoft support seven out of 10. They respond quickly and follow up fast after the issue has been closed to see if the problem is resolved. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not used GCP, but the AWS centralized governance tool lags in terms of authentication and authorization. AWS also has features like data lineage it can provide. However, Purview stands out for security protections and role-based access control. Purview offers better granularity compared to the AWS or GCP governance tools. The access control list enables granular levels of access to its users. 

How was the initial setup?

Deploying Purview isn't too complex. The initial installation takes about eight hours. Setting up a data governance solution involves configuring the networking components. The networking part can be done in parallel with deploying other services. However, you must completely implement the data platform before connecting the data sources and performing data discovery. Later, you can begin the data analysis and classification on Purview. 

The data deployment and networking configuration is similar to deploying other Azure services. I imagine on-prem Purview requires more time to set up. If we are giving a client an estimate of the time it would take to complete the project, the deployment and networking part would not additional time. However, the data discovery, classification, lineage, and data source connectivity, require two more weeks. The total deployment takes five to eight weeks plus an additional two weeks for the discovery phase.

The networking engineer who deployed Databricks, Azure Data Factory, Synapse Analytics, etc. can easily deploy Purview because it's the same. However, we require a dedicated Purview engineer for the discovery phase. We haven't had to do much maintenance so far. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Purview is priced in the middle. It isn't the cheapest, but it isn't the most expensive. It's affordable compared to other public cloud services. Purview costs about 20 percent less than AWS, but it is still expensive compared to other Azure services and governance tools. 

What other advice do I have?

I rate Microsoft Purview seven out of 10. I recommend Purview over other governance features because it has multiple features that make it stand out from the rest. Once it is updated with features like DLP and custom insights, Purview will be a market leader. These additional features will help the solution earn more enterprise-scale customers. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
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Software Engineer at a tech vendor with 1,001-5,000 employees
MSP
The audit log has been a lifesaver, but the records management features could be improved
Pros and Cons
  • "The audit log has been a lifesaver for a lot of reasons. Historically, when using SaaS products, there were always questions about how the audit was going and whether we were sufficient out of the box. Purview has many capabilities available through centralized reporting that provide a view of a specific segment."
  • "Running eDiscovery once a day takes quite a long time because it has to fetch your data. I also want the eDiscovery results to be improved. At the same time, I would like to get a centralized page where I could see records management applied to my Office 365 tenant visualized instead of waiting for a custom script to run through the complete tenant."

What is our primary use case?

Microsoft recently changed the name of this solution. It was previously called Microsoft Compliance Center. Purview has multiple functions, but I primarily use it for records management. I also use the Audit Center for getting audit details about various aspects of the Microsoft 365 platform.

How has it helped my organization?

Purview protects against litigation by meeting our compliance requirements and helping us manage the reports. You can realize the benefits once it's set up correctly. Every day, you'll get new audits and inputs from the tool and access the data quite easily. 

The organization didn't have any solution in the first place, so that's a huge challenge. From the perspective of Indian compliance use cases, we see a lot of benefits from Purview's storage. 

This custom solution gives you more power compared to what it used to. Previously, all the other data and SaaS products were running in silos. Having this customized environment and a single pane improves the smoothness of the experience. The visibility has improved greatly in terms of the scalability and elasticity of the content. Purview enables us to demonstrate compliance in real time.

Purview has helped us deal quickly with insider threats because we can implement extended file solutions and see what's happening with raw shared content from various users. We can get a sense of what's being deleted and take action. At least 80 percent of our cases are getting solved.

What is most valuable?

The audit log has been a lifesaver for a lot of reasons. Historically, when using SaaS products, there were always questions about how the audit was going and whether we were sufficient out of the box. Purview has many capabilities available through centralized reporting that provide a view of a specific segment. 

The audit log capability enables us to observe things like changes in file sizes. At the same time, it simplifies management and control over the entire infrastructure, but it's specifically effective for Microsoft platforms. 

Purview's coverage of multi-cloud environments is essential. In today's world, we cannot stick to a single cloud provider because each one has a different set of benefits and advantages over the other. Many organizations typically try to interconnectivity and a cross-cloud platform, so it makes sense to have a single centralized compliance center and repository where you can track all activity at once. 

You can integrate iOS, Mac, and Android devices and data in other SaaS apps, which is important because we have a plethora of users using various devices across various operating systems. It makes a huge difference to have a centralized data solution for us. Purview natively integrates compliance across Azure Dynamics 365 and Office 365, which is quite important because Office 365 represents the new digital transformation. Purview covers the complete ecosystem, encompassing a lot of use cases and custom applications.

The solution takes into account critical regulations from around the world, which is vital for global organizations operating in countries that each have separate sets of rules and regulations, like GDPR. 

What needs improvement?

Running eDiscovery once a day takes quite a long time because it has to fetch your data. I also want the eDiscovery results to be improved. At the same time, I would like to get a centralized page where I could see records management applied to my Office 365 tenant visualized instead of waiting for a custom script to run through the complete tenant. 

I want to see how many records there are,  how many files will be affected when we apply a change, and when the next retention cycle is going to run again. It would be helpful to have that integrated into the process.

For how long have I used the solution?

I have used Purview for around four years now.

What do I think about the stability of the solution?

Purview is 99 percent stable. 

What do I think about the scalability of the solution?

Purview is highly scalable.

How are customer service and support?

I rate Microsoft support seven out of 10. The response times could be quicker. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We had previously used custom solutions, but Purview is quite effective for the problems we are trying to solve. 

How was the initial setup?

Setting up Purview is straightforward. The deployment steps depend on the features you are using and what you want to target. I don't recall any major challenges setting this up. It takes a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

Purview is reasonably priced. We're working with so much data, and there are many jobs on the back end that might increase the cost, but it isn't a problem right now. 

What other advice do I have?

I rate Microsoft Purview seven out of 10. It's important to consider how your end users will integrate and establish a process for your data. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Top 20
Serves as a medium to provide information as reports to the stakeholders
Pros and Cons
  • "I use the tool in projects as a medium to provide information as reports to the stakeholders."
  • "The product needs improvement to edit the number of assets. It needs to be more inuitive as well."

What is our primary use case?

I use the solution as a data catalog, to scan databases and report data insights. 

How has it helped my organization?

I use the tool in projects as a medium to provide information as reports to the stakeholders. 

What is most valuable?

I am impressed with the product's search and data catalog features. 

What needs improvement?

The product needs improvement to edit the number of assets. It needs to be more inuitive as well. 

For how long have I used the solution?

I have been using the product for one and a half years. 

What do I think about the stability of the solution?

I haven't encountered any serious stability issues. 

What do I think about the scalability of the solution?

The product is scalable. 

Which solution did I use previously and why did I switch?

We split the data into dedicated customer-specific internal tools. My company made the business decision of choosing the solution which helped to manage data catalog, reports and connect databases in one place. 

How was the initial setup?

The product's deployment was complex because it involved the connecting of different elements within the framework. I have been partly involved in the tool's deployment. I worked with the business requirements and user acceptance testing phase. I worked as a business analyst. There were the engineering team, DevOps team, and data engineers working on the project. We have a team who maintains the consistency of the data logs and data scans. 

What other advice do I have?

I would rate the product a seven out of ten. 

I am a Windows user and connect the tool to the Azure platform to work on it. I have never used it on iOS and Android. I am sure that the multi-platform ability is a good feature of the product. I also find it important for the tool to be connected to data protection platforms. I think that it's a benefit to have the tool get data information from other cloud providers and platforms. It is also important that the solution was built taking into account critical regulations from all around the world. 

In my opinion, the tool has reduced the number of tools that I need to interact with. There was a project requirement from a customer where we were supposed to use a complete platform with the Azure framework. The solution has the potential to be used as a governance tool which helps to know where the data is placed, how it flows through the system, etc. I may use the AI and automation in Purview sometime later. 

I believe that the product speeds up compliance and Microsoft has documentation that can help with the same. The solution has helped me save time. For the tool's reporting part, we didn't need to rely on other tools and sort through manual files storing the information. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Real User
Helps to prevent the loss of personal information across Microsoft 365
Pros and Cons
  • "You can set up automated dates to alert on internal data."

    What is our primary use case?

    We use the product to prevent the loss of personal information across Microsoft 365. 

    What is most valuable?

    You can set up automated dates to alert on internal data. 

    What do I think about the scalability of the solution?

    I don't see any issues with the product's scalability. 

    How are customer service and support?

    The tool's support is good and very responsive. The first and second lines of support need to improve. 

    What's my experience with pricing, setup cost, and licensing?

    Microsoft Purview Data Loss Prevention is not cheap. 

    What other advice do I have?

    We are heavy on the use of iOS. 

    It is nice that the product delivers data protection across multiple cloud and platform environments. Azure is our primary cloud. 

    We are happy with Microsoft Purview Data Loss Prevention's security and visibility. 

    I rate it a five out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
    Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.