We performed a comparison between AppDynamics and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics was found to have a wider range of features, including alerting for issues, release management capabilities, and building dashboards for different parts of the company. It was also scalable, stable, and easy to use, with the ability to monitor applications of different technologies and manage log files.
"The user experience it provides is the most valuable feature for us."
"Being able to proactively identify issues on user systems."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The solution saves time and cost."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"It is a good monitoring tool. Its stability is very good."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"The solution helps us save a lot of time on certain tasks."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"I think the workflow needs improvement"
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"The solution's downloadable reports could be improved."
"Integrating the tool with other products is a challenge."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"The UI could use a little help."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"SQL statement monitoring"
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"It could be a little more flexible in configuration on the back end."
Alluvio Aternity is ranked 4th in Mobile APM with 37 reviews while AppDynamics is ranked 3rd in Mobile APM with 155 reviews. Alluvio Aternity is rated 8.4, while AppDynamics is rated 8.2. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, Splunk Enterprise Security and Azure Monitor, whereas AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic. See our Alluvio Aternity vs. AppDynamics report.
See our list of best Mobile APM vendors and best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User
Monitoring tools and based on this we selected New Relic, mainly because of
their powerful Insights tool that easily allows you to create your own
dashboards / alert using a variant of SQL.
Since we acquired the RUM tool (Browser) we have trialled their APM tool
which we are currently appraising vs our existing CA APM tool (Introscope)
- early signs are encouraging for New Relic.
After 9 months we have found the New Relic tools that we use to be very
useful and they have excellent post implementation support.
Being SAAS only has not been an issue, and for example on Black Friday
their tools did not slowdown at all.
Hello,
Thank you all for the very kind and informative comments.
Some ideas regarding the requirement list.
Looking at a high level, the requirement list will contain:
- This is strategic tool, so go after the big/leading names.
- Easy remote deployment& management.
- Quick learning curve and strong local support.
- Flexible& competitive pricing model.
Technically speaking:
- Client side application level support: Browser based, Mobile Native App., Smart (Fat..) desktop
applications (mainly in Microsoft environment - .Net , C#).
- Client side Operating Systems: Mobile (iOS, Android), Desktop (Win7 and up).
- Server side Operating Systems: Linux, Windows.
- Virtualization: Microsoft, VMware,Citrix.
- Various server side applications (DB,ESB, HDFS....).
-Features:
Easy to set thresholds and automatic "trigger to action" capabilities.
Management console that can show information from a different customers in an easy way.
Another question I struggled with:
How do you deal with Information Security issues of remote connection to the client's production environments (both technical and business agreement aspects) ?
Best,
Avi
Avi,
How are you ?
I am Elad and I am the COO at Correlsense.
HQ in Boston and R&D site in Israel we have a very extensive partnership program that we have signed with companies that have the offering you describe here.
Would be happy to talk : eladk@correlsense.com
I am looking forward to talking to you.
Regards,
Hi Avi,
A lot of technical aspects had been discussed, but in my experience the most valued features include>
Multi Tenancy
Service Level Management Module is mandatory which supports service, calendars, offerings, etc.
Another great feature is the monitoring tool, which must support agent and agentless deployment
The thing is:
Measure -> Manage -> Improve
Hi,
What about Correlsense?
Thier APM product is called Sharepath and they are based in Israel.
Good luck
Hi Avi,
I AM biased working for CA Technologies but have you considered us?
We have recently released some highly innovative updates to our APM suite and work with quite a number of MSPs globally - I think you would be pleasantly surprised if we had a chance to take you through our capabilities.
Kind Regards
Paul Casaneanu
CA Technologies
Hi Avi,
My name is Gil and I've been working with APM solutions since 2005 when it just began. In my experience, it is most important for you to define your requirements from the APM platform, besides its pricing, before starting to evaluate solutions.
Let me give you some examples:
- Do you need to provide useful information for developers when there is an application problem and pin point the problem ?
- Do you need to monitor the full end to end user experience of global customers accessing sites and mobile apps for your customers and also gain some insights about the specific user session ?
- What technologies are required to be monitored ?
- Can you install anything on the client machines (if not - for example Aternity is not on the table) ?
- Do you need some auto discovery capabilities with regards to architectures, data flows, dynamic baselines, etc. ?
So you see, there isn't a simple answer. That being said, from my experience in the past 5 years, I found the Dynatrace platform the be the most complete one, and suited for both small and large companies. Additionally, the fact that it has 750 people in R&D makes me sleep well at night when my customers are using this platform. I don't have a hands on experience with AppD or Atternity, but have seen the customers comparing Dynatrace to them and heard about their reasons for making a choice.
Hope this helps,
Gil
Hewlett Packard Enterprise is another APM vendor you might consider. HPE is an innovator in the Gartner Magic Quadrant and that rating is based upon advanced user experience monitoring capability as well as a wide range of SLA management features – both critical for an MSP.
HPE AppPulse APM excels at User Experience Monitoring. Its capabilities extend beyond just identifying the user action that precedes a problem into mapping out the entire “User Flow”. This enables you to see all of the transaction steps that the user follows to initiate their transaction.
Since there are usually multiple flows that a user can choose from while starting from the same initial action, so that you’re able to determine if any of you user flow paths are more problematic than others. Listing the initiating user action alone, as most of the other products do, isn’t enough to show you which transactions the action has impacted and which are fine.
This creates a 3D view of user interaction versus the more 2D picture that pointing to the user action provided by competitive offerings creates.
Another very strong capability for MSPs that HPE APM provides is SLA management. HPE AppPulse Active provides a range of SLA alerts, notifications, and reports to enable you to continuously monitor SLA compliance for all of the app environments under management.
These SLA management capabilities along with scripting capability based on HPE LoadRunner TruClient and VuGen technologies and allows load test to be run against apps in production using the same protocols used in QA/Test.
HPE Mobile Center, which is part of HPE’s ADM software suite along with LoadRunner and StormRunner, enables you to capture test scripts directly from actual mobile devices and then use them for pre-production load testing as well as within AppPulse Active APM in production.
Overall, this provides the most comprehensive range of performance management and testing tools available to enable you to ensure optimum service for your customers. You can also offer them additional service capabilities to enable them to support “bring your own device”, web apps and enterprise app monitoring.
Most of the HPE APM products are offered as SaaS offerings to make them very affordable for your SMB customers to whom overall cost is critical. They also offer very intuitive point and click web interfaces, which makes them easy for Line of Business users to use.
Best of all, all HPE APM products are developed in Israel. Our team there would be glad to assist you in implementing your MSP programs. We also have numerous reference customers in Israel to whom you could speak to obtain their insights about HPE APM products. That can also enable rapid local support which might be critical for ensuring your business success.
Tom Fisher
HPE APM
tfisher@hpe.com