We performed a comparison between Amazon Elastic Load Balancing and Citrix NetScaler based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
"Security and monitoring for high-performance applications are some of the top features."
"The tool integrates well with Amazon native services. Its valuable feature is integrations."
"The feature that I like the most is the scalability. The solutions I build often have many pieces, which are very complicated. If a client comes to me with a design, my developer has made this as a template or a cloud formation script. It's a design on paper, and I want it executed a certain way. I can do that quickly and repeatedly with AWS. That is a considerable advantage because I can take that template and do it five times in different zones. That is an excellent feature based on a template, et cetera."
"It is straightforward to deploy."
"The solution is very well integrated into Amazon's services."
"It is a very scalable solution in which you can add more servers instantly."
"Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."
"The most valuable features of Citrix ADC are load balancing and application firewall."
"The solution is very stable. We don't have any downtime or issues of that nature."
"The most valuable feature of Citrix NetScaler was the seamless integration. Additionally, the UI is good."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"We use the solution's IP Reputation and bot protection features."
"Content Redirection and SSO integration with Citrix XenApp/XenDesktop. The GUI was wonderful."
"The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability."
"The product should be made as an alternative to Amazon services. It would be easier for us if you got one service that is available everywhere."
"The product's stability is an area with a slight shortcoming, which can be improved."
"They should improve the solution's pricing."
"The reporting could be simplified so that the client sees a report of what they cached at the end of the month and the number of hits. It should have metrics above and beyond their Google analytics, etc. You can't do that with the solutions from AWS. You have to build sophisticated cloud trails, reports, dashboards, etc. The setup is significant, and it's hard to manage. You'll need to hire someone or pay a consultant on a regular basis to manage it, and it's not for the faint of heart."
"One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
"We faced some issues with the health check."
"It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"Overall the price of Citrix ADC could be more competitive."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"Currently, it is not easy to use the configuration capabilities of the product."
"Needs configuration processes like disabling LB VIPs, automatically disabling the IPs used."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
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Amazon Elastic Load Balancing is ranked 11th in Application Delivery Controllers (ADC) with 10 reviews while Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews. Amazon Elastic Load Balancing is rated 8.4, while Citrix NetScaler is rated 8.4. The top reviewer of Amazon Elastic Load Balancing writes "A tool that offers its users resiliency, high availability, and a great scalability". On the other hand, the top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". Amazon Elastic Load Balancing is most compared with Microsoft Azure Application Gateway, HAProxy and NGINX Plus, whereas Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Radware Alteon. See our Amazon Elastic Load Balancing vs. Citrix NetScaler report.
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