Amazon Route 53 vs Cisco Umbrella comparison

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Amazon Web Services (AWS) Logo
8,490 views|7,729 comparisons
100% willing to recommend
Cisco Logo
18,989 views|12,696 comparisons
97% willing to recommend
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Executive Summary

We performed a comparison between Amazon Route 53 and Cisco Umbrella based on real PeerSpot user reviews.

Find out what your peers are saying about Cloudflare, Microsoft, Amazon Web Services (AWS) and others in Managed DNS.
To learn more, read our detailed Managed DNS Report (Updated: May 2024).
786,957 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution offers you the flexibility to control configuration rules.""The initial setup is good and straightforward.""The product integrates with other services from AWS, like Amazon S3 bucket and load balancers. The product can also be used with AWS EC2 Instances, AWS Global Accelerator, Amazon SNS, and AWS Lambda.""The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS.""We use Amazon Route 53 for dynamic naming and routing policy.""Using Amazon Route 53 is located in a central place in Amazon AWS which makes it easier to manage every DNS entry in one place. You are able to manage your public and private DNS from there. We can create rules based on weight and globalization is impressive.""You can host your zone and name servers here, and keeping track of records is easy.""The product's initial setup phase was very easy."

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"What we like most is security and how easy it is to integrate with other appliances.""I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data.""Improves security through DNS visibility, which can block malware, phishing, C&C, etc.""It is user-friendly. It is easy to manage the solution.""Meraki features and cloud-based functionality are advanced and easy to manage centrally.""Using this solution has meant that we've needed to make fewer firewall changes.""Web proxy adds an effective layer for security.""We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."

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Cons
"The solution’s pricing could be reduced.""Supporting DNS check is one feature missing in the solution.""It is difficult to manage the product if the person involved in the setup process doesn't know much about the solution.""The solution should have a more user-friendly user interface.""The solution’s pricing and technical support could be improved.""The product could improve its price.""When you add a new DNS record instructing the solution to map one thing to another, it has to propagate to all the networks, which takes some time.""The cost calculator for determining the cost of Route 53 is a little bit obscure."

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"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run.""Support for multiple domains is important to us.""Security, overall, can always be improved.""The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution.""iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7.""They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella.""Its reliability and the response time of the support team can be better.""The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."

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Pricing and Cost Advice
  • "The pricing depends on usage and is moderate."
  • "The price of Amazon Route 53 is reasonable."
  • "The price of the solution could be a little bit lower compared to Google DNS, which has more features than Amazon."
  • "We pay per use."
  • "Amazon Route 53 is not an expensive solution."
  • "The price of the product is perfectly fine in my opinion."
  • "Amazon Route 53 is an expensive solution."
  • "Amazon Route 53 is not that expensive."
  • More Amazon Route 53 Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes… more »
    Top Answer:The most valuable features of the solution are the DNS, routing, and traffic features.
    Top Answer:The solution’s pricing could be reduced.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Ranking
    3rd
    out of 24 in Managed DNS
    Views
    8,490
    Comparisons
    7,729
    Reviews
    19
    Average Words per Review
    321
    Rating
    8.7
    Views
    18,989
    Comparisons
    12,696
    Reviews
    48
    Average Words per Review
    911
    Rating
    8.9
    Comparisons
    Also Known As
    Route 53
    OpenDNS
    Learn More
    Overview

    Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Sample Customers
    Hess, Expedia, Kelloggs, Philips, HyperTrack
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Top Industries
    REVIEWERS
    Computer Software Company43%
    Financial Services Firm29%
    Retailer14%
    Engineering Company14%
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company15%
    Financial Services Firm9%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization17%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise41%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise31%
    Large Enterprise48%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise27%
    Large Enterprise54%
    Buyer's Guide
    Managed DNS
    May 2024
    Find out what your peers are saying about Cloudflare, Microsoft, Amazon Web Services (AWS) and others in Managed DNS. Updated: May 2024.
    786,957 professionals have used our research since 2012.

    Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Amazon Route 53 is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Amazon Route 53 is most compared with Azure DNS, Cloudflare DNS, Google Cloud DNS, Akamai Edge DNS and IBM NS1 Connect, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection.

    We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.