We performed a comparison between AppNeta by Broadcom and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"The solution's technical support is very good."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"It is an easy-to-scale platform."
"The installation process is straightforward."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"Deep packet inspection is probably the strongest feature."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I think some of the product's documentation has shortcomings and needs improvement."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Instead of integrating with other people, they should expand their interior capabilities."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
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AppNeta by Broadcom is ranked 18th in Network Monitoring Software with 17 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. AppNeta by Broadcom is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, VMware Aria Operations for Applications and Alluvio Aternity , whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our AppNeta by Broadcom vs. NETSCOUT nGeniusONE report.
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