We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of use is the best feature of the product."
"The backup is the most valuable feature. It also makes storage very easy."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is easy to configure."
"It is a very stable solution...It is a scalable solution."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The product provides instant and virtual standbys."
"The solution has the fastest backup and better licensing."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."
"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Every time I change the disc, I have to do a full backup."
"We could not go into granular details of retrieving backup information."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The solution's reporting could be improved and should provide customized reports."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"The interface could be improved because it has two different consoles."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"They could work on the implementation of the features."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Zerto, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Arcserve UDP vs. Commvault Cloud report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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