We performed a comparison between ARIS BPA and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"The simulation engine and SAP integration are technically very robust."
"There is a module designer, that one is very powerful and it creates very good reports."
"The technical support is good."
"Fully-reportable database over Visio."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"ARIS BPA is customizable as per specific business requirements."
"In general, the users really like it and they can get started using it very easily."
"The solution has helped us automate business processes."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"It's a solid product. It covers most of the pain points for clients."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"The performance is fine."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"The tool needs to improve its support since they take long to respond."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"I could use more icons and other graphical elements."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"Integration with third-party tools should be improved (e.g. based on APIs)."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."
"The options for customization could be improved. More customization using your own code would be beneficial."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"The configuration is not that easy, and the initial deployment took three months."
"The cost of the solution has room for improvement."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"It is not user-friendly."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"I'd like the tool to be more flexible."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. ARIS BPA is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda and Sparx Systems Enterprise Architect, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Bizagi. See our ARIS BPA vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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