We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"In terms of reporting, in terms of all the user reports, it's very rich."
"With Mist, every Wednesday they roll out new features."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"It provides private network access, helping us protect our company’s devices."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is very secure."
"The solution is stable."
"Denies inter-user traffic: It easily blocks traffic between users."
"The technical support is very good."
"The feature that I love the most is being able to broadcast different SSIDs with different protocol requirements. "
"Aruba is outstanding, especially when it comes to the hospitality sectors."
"Support through third party vendors or direct from HPE has been easy to manage. They are very responsive."
"Good wireless solution that's user-friendly, stable, and scalable, with very good product support, and a limited lifetime warranty."
"All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable."
"Aruba Central is a valuable feature because I can monitor access points remotely, even if I'm not in the office."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"The cost is the most valuable aspect of this solution."
"Natural language patching is an important feature."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"Has an extremely good feature set."
"The solution is expensive."
"There is room for improvement in terms of support and installation."
"The pricing is very high in the Indian market."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"If you want to do more specific stuff, it's a bit limited."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The price could be better."
"What needs improvement in Aruba Wireless is its access point, in particular, it should have more flexibility. Aruba Wireless has Campus AP, Instant AP, and Unified AP, but it would be better if the product has a generic access point that you can manage over the cloud, on-premise, etc. Another area for improvement in Aruba Wireless is scalability. In terms of what additional features I'd like to see in the product, I'm unsure if it's already on the roadmap, but if possible, it would be good to have an SD-WAN functionality on the AP in Aruba Wireless."
"What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great. I would also like more enhanced reports on user adoption, who is getting what bandwidth."
"Access point mounting options could be better."
"Configuration for this solution could be made easier, so people could benefit from being able to configure it within a quicker amount of time."
"There needs to be better visibility on the day-to-day monitoring."
"Most of the access points don't include the chargers."
"Currently, the stability of the code is the basic underlying problem for us. They had an 8.6 release that came out two weeks ago, but we had to migrate twice because the code wasn't stable. We can't get things to work the same way. Version 8 was a big change for them. They made a change so that it is forced to be a managed hierarchical system. It means that you make changes at the top, and it pushes them downstream. There are a lot of problems with the 8.6 version code. I ran into four bugs in one week and was informed that we should just move onto the next one because all of those fixes have taken place. The feedback loop for fixes is not always really relayed back to you. I don't have a lot of strong things to say about version 8.6. When we had version 6, the controller was pretty much rock solid. We had no problems. We made a heavy investment to migrate a lot of stuff to take advantage of things like WPA3, Wi-Fi 6, and all that kind of stuff, and we haven't been able to turn those features on because we are not confident that they are going to work just yet. So, right now, we're still very much stumbling through the version 8.6 code and just trying to make sure that it is safe before we turn on some of those features. In terms of the marketplace, they are one of the top three leaders. In some respects, one of the things that they focus on is wireless. Therefore, there are some things that should be beyond reproach, as far as I'm concerned. In terms of the stability of the code, there are always going to be bugs, but the core stability of the code needs to be there. When it is not stable, that's a real problem for me because you lose a lot of confidence in the products."
"If you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls."
"The solution doesn't provide mail notifications currently."
"Mist AI and Cloud need to improve the configuration speed."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"There is no local support for Mist in Brazil."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"Configuration could be improved."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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