We performed a comparison between Astound Managed SD-WAN and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Astound is adequate, sufficient, and gives us room to grow."
"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."
"The most valuable features are IDS and IPS."
"The solution definitely made us way more aware of the possibilities out there."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The initial setup was very straight forward."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The pricing is flexible."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""
"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"In the next release of this solution, I would like to see file integrity monitoring."
"The deployment could definitely be improved."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
More Secureworks Taegis ManagedXDR Pricing and Cost Advice →
Astound Managed SD-WAN is ranked 9th in Managed Security Services with 2 reviews while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 13 reviews. Astound Managed SD-WAN is rated 10.0, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Astound Managed SD-WAN writes "Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Astound Managed SD-WAN is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR and Arctic Wolf Managed Detection and Response. See our Astound Managed SD-WAN vs. Secureworks Taegis ManagedXDR report.
See our list of best Managed Security Services vendors.
We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.