We performed a comparison between Atlassian Confluence and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The solution offers a lot of freedom when drafting directly online."
"Many people enjoy its zero learning-curve."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"There is a good library of templates for a wide range of needs."
"It is easy to use."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"What I find the most valuable about Confluence is how easy it is to use."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I am impressed with the solution's ability to customize workflows."
"It's a very easy-to-use product."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is easy to use and very stable."
"The product is user-friendly."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The search function is not great."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Managing user permissions and credentials could be easier."
"The stability could be improved."
"There are some bugs in the mobile system."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"The solution's open channel and contact center could be improved."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews. Atlassian Confluence is rated 8.2, while Bitrix24 is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp. See our Atlassian Confluence vs. Bitrix24 report.
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