Prisma Cloud is praised for its security capabilities, ease of use, and quality customer service. Users see significant cost savings, improved security measures, and positive ROI. Areas for improvement include UI, integration, documentation, and alerting. Azure Front Door offers robust security, efficient content delivery, and reliable HTTPS encryption. Users see good value and positive ROI, but suggest improvements in documentation, UI, customization, and customer support.
The summary above is based on 120 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Azure Front Door users. To access the review's full transcripts, download our report.
"The price is one of the most important aspects of the product. It's quite affordable."
"Rules Engine is a valuable feature."
"I particularly appreciate its load-balancing capabilities as it allows us to manage multiple instances and support a global presence effectively."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"I am impressed with the tool's integrations."
"The solution is good."
"The web application firewall is a great feature."
"Has a great application firewall and we like the security."
"The most valuable feature is the option to add custom queries using the RQL language that they supply so that we can customize the compliance frameworks to what we need to look for."
"The container and serverless security is most valuable. It is quite a new technology for this region. Even though containers have been there for a long time, the adoption of containers is very minimal in this region. When it comes to using Kubernetes containers in a complex architecture, there is a lack of security in the market. People aren't aware of the security controls or the process for governance. Container security provided by Prisma Cloud is quite good at filling that gap."
"It scans our containers in real time. Also, as they're built, it's looking into the container repository where the images are built, telling us ahead of time, "You have vulnerabilities here, and you should update this code before you deploy." And once it's deployed, it's scanning for vulnerabilities that are in production as the container is running."
"Prisma Cloud's most important feature is its auto-remediation."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"Prisma Cloud helped us with compliance. Most of my deployments have been greenfield, so I don't have a benchmark to compare how the security posture has improved. I've always used this from day zero of the configuration. However, I can say that the compliance checks for PCI, DSS, HIPAA, etc., made my life simpler. I don't need to look at each of these standards and compare the rules I have in place."
"The support is excellent."
"I was looking for a vulnerability scanner and I was looking for one place in which I could find everything. This tool not only does vulnerability scanning, but it also gives me an asset management tool."
"It lacks sufficient functionality."
"There's a limitation on the amount of global rules we can add."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"There is room for improvement and they're working on it."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"The product needs to improve its latency."
"This is a relatively expensive solution."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"One major observation is that it is not possible to implement Prisma Cloud on-premises. This is the limitation. Prisma Cloud itself is on a cloud. It is sitting on AWS and Google Cloud. It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises. That capability is not there, but government entities and ministries want to have Prisma Cloud installed locally."
"In terms of improvement, there are some small things like hardening and making sure the Linux resources are deployed well but that's more at an operational level."
"We have discovered that Prisma is not functioning properly with GCP."
"Sometimes we do get false alerts. That should be improved."
"The UI is good, however, they could improve the experience."
"The access controls for our bank roles were not granular enough. We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma. They couldn't do their jobs if they didn't have that level of access, so other people had to do that part for them. It would help to have more granular role-based access controls."
"The information presented in the UI sometimes doesn't look intuitive enough."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Azure Front Door is ranked 9th in Web Application Firewall (WAF) with 10 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 82 reviews. Azure Front Door is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, Akamai and AWS Global Accelerator, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Azure Front Door vs. Prisma Cloud by Palo Alto Networks report.
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