We performed a comparison between Barracuda Email Security Gateway and Microsoft Defender for Office 365 based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Barracuda comes out on top in this comparison. Our reviewers agree that Barracuda is powerful and fairly priced. In addition, it has excellent customer support.
"Barracuda Email Security Gateway is very simple to use."
"The security protection is the best and it's GUI is user-friendly."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The performance is good."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"The solution helps us to block some blacklisted emails."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"I like Barracuda's cloud sandbox feature."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"The deployment capability is a great feature."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"There is room for improvement in the management of multiple domains."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft Defender for Office 365 should be more proactive."
"The company should focus on adding threats that the solution is currently unable to detect."
More Barracuda Email Security Gateway Pricing and Cost Advice →
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Proofpoint Email Protection and Trend Micro Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Check Point Harmony Email & Collaboration. See our Barracuda Email Security Gateway vs. Microsoft Defender for Office 365 report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.