We performed a comparison between BMC TrueSight Operations Management and Dynatrace based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace has a user-friendly interface, easy deployment, good scalability, AI capabilities for incident alert automation, and offers a Kubernetes module for topology visualization. Even though the solution is expensive compared to competitors, it provides good value for its cost and is a great choice for companies seeking a user-friendly and scalable solution.
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It is a scalable solution."
"It is very helpful to be able to apply rule-based routing to alerts."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The major advantage of the product is estate management."
"The tool is flexible enough to be customized based on customer requirements."
"We can verify uptimes as another source of keeping devices in compliance."
"PurePaths help us drill down to the root cause of problems and escape the war room."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits."
"We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem"
"The monitoring is very good."
"The benefits we receive using this tool increase productivity, which increase revenue."
"Helps us in understanding what elements on the page contribute to load time and the primary areas to focus on for improvement."
"Mean time to root cause analysis decreased drastically."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"More modules for less popular applications and better documentation."
"The solution is overly complex."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The solution is a little obsolete."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that."
"I would like a testing module focused on quality gates."
"I have not had very positive experiences with tech support in the last year. I found them to be arrogant, rude, not solving my problems, and not interested in solving my problems."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"I would suggest to have more rich client features on Appmon as soon as possible."
"It does not have mature enough dashboards."
"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."
"It still has a long way to go to reach that single pane of glass."
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BMC TrueSight Operations Management is ranked 9th in AIOps with 49 reviews while Dynatrace is ranked 2nd in AIOps with 340 reviews. BMC TrueSight Operations Management is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, ServiceNow IT Operations Management, Zabbix, New Relic and Splunk ITSI (IT Service Intelligence), whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our BMC TrueSight Operations Management vs. Dynatrace report.
See our list of best AIOps vendors and best Application Performance Monitoring (APM) and Observability vendors.
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