We compared Centreon and Nagios Core across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Centreon features a user-friendly interface with useful options for customization and manual configuration. Users like the solution’s flexible dashboards and the ability to create plugins. Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity.
Room for Improvement: Some Centreon users requested better documentation and more flexibility to customize reporting. Other areas for improvement include auto-scanning efficiency and integration. Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process.
Service and Support: Centreon is highly regarded for its prompt and knowledgeable customer service that offers support in multiple languages. However, some customers feel that the lower levels of support are inadequate. Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base.
Ease of Deployment: Centreon's initial setup is described as time-consuming and complex. The deployment varies in duration depending on the IT infrastructure. Nagios Core's setup is generally seen as well-documented and straightforward.
Pricing: Centreon's cost depends on the company's size. It is affordable and suitable for small companies, but it can be costly to scale up. Nagios Core is free, but users may incur costs for installation and configuration.
ROI: Centreon delivers value by helping users identify and resolve critical issues fasters, which could yield large savings. Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution.
Comparison Results: Centreon is a flexible solution offering a range of customization options. The solution has earned high marks for support and affordability. At the same time, users say the setup can be complicated and time-consuming. Others said that auto-scanning and integration have room for improvement. Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough.
"We can manage the entire system across the network and troubleshoot the pain points."
"Centreon's most valuable feature is Opsgenie."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"I can't point to one valuable feature. All of Centreon is good."
"E-mail alert notifications are valuable."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"The most valuable feature is the performance parameters of the system."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"Nagios Core is very configurable. Whatever you want, you can do it."
"The application performance monitoring feature is valuable."
"The solution is quite efficient."
"The Wi-Fi side needs improvement."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"This solution lacks service monitoring in the cloud."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I would like to see a better UI, one which is more responsive."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"It is a bit slow due to latency."
"I would like to see more training videos."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"The initial setup process could be easier."
"The user interface could be more interactive because it is pretty basic."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"The UI is a little outdated and graphics could be displayed in a better way."
Centreon is ranked 11th in Network Monitoring Software with 27 reviews while Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews. Centreon is rated 8.6, while Nagios Core is rated 8.0. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". Centreon is most compared with Zabbix, PRTG Network Monitor, Icinga, Nagios XI and Datadog, whereas Nagios Core is most compared with Zabbix, Nagios XI, Icinga, OP5 Monitor and LogicMonitor. See our Centreon vs. Nagios Core report.
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