Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VNC Connect comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VNC Connect based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: June 2024).
787,033 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.""We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today.""It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution.""The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment.""The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do.""It is user-friendly and easy to use.""Citrix offers a range of products that can be used straight out of the box.""The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."

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"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."

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Cons
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.""If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.""We would like to be able to provide VDI, a full desktop, to each of our users.""There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help.""The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers.""The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising.""I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure.""Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."

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"We occasionally have issues with the graphic software of the interface."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
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    Ranking
    3rd
    out of 59 in Remote Access
    Views
    4,490
    Comparisons
    2,707
    Reviews
    24
    Average Words per Review
    548
    Rating
    7.8
    15th
    out of 59 in Remote Access
    Views
    2,635
    Comparisons
    2,433
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Intuitive remote control
    Use the mouse and keyboard (or touchscreen) in front of you as though they belong to the remote computer.

    Send special keys and combinations such as Ctrl-Alt-Del, and copy and paste text in either direction. Type in confidence that characters will be interpreted correctly, whatever your platform, keyboard or input language.

    Tried and tested performance
    As the original inventors of VNC® technology, we know how to create a responsive screen sharing experience that's as good as being there.

    Our patent-protected technology automatically optimizes to the speed of your network, and is especially effective in low-bandwidth and high-latency environments.

    Cross-platform support
    PC to PC and mobile to PC across Windows, Mac, Linux, Raspberry Pi, iOS and Android.

    With an Enterprise subscription, you also get a key to install our VNC® 5.x software on a wide range of older and UNIX operating systems too, so your legacy hardware remains accessible.

    Attended and unattended access
    Connect whether remote computer owners are present or not.

    Remotely access your own computers, monitor or patch equipment in the field, support customers or colleagues, and much more. Learn about the many ways our customers use VNC® Connect.

    Direct and cloud connectivity
    Our cloud service automatically brokers cloud connections between devices wherever they are.

    So you don’t need to rely on a VPN, or conduct complex and insecure port-forwarding and firewall configuration.

    With an Enterprise subscription, you can establish direct connections as well (or instead), perfect for locked down or offline network environments. For more information, start with our document cloud versus direct.

    Pre-install or connect on demand
    Add device access to your subscription, install VNC® Connect on every device you own or manage, and enable access by anyone at any time.

    Alternatively, add instant support to your subscription and connect in seconds on demand, leaving no footprint. Or add both capabilities, and cover every remote access use case.

    File transfer, printing and chat
    During a session, you're not restricted to just interacting with the remote screen.

    You can transfer files in either direction, print files directly to a printer where you are (rather than to a printer attached to the remote computer), and securely chat with other users connected at the same time as you.

    Secure by design
    VNC® Connect is built from the ground up with security in mind, to balance the control you need with the privacy that compliance requires.

    Sessions are encrypted end-to-end using up to 256-bit AES encryption. Authentication is mandatory at the point of connection and never delegated to the cloud. Protect your computers with multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions.

    Multilingual support
    VNC® Connect is available in French, German, Spanish and Brazilian Portuguese as well as English, with more translations on the way.

    Connect-Features-TeamManagement.png
    Online team management
    Manage remote computers, the people you invite into your team to share remote access with, and their roles and permissions from one central location.

    Remote deployment
    With an Enterprise subscription, you can deploy VNC® Connect in bulk, offline or remotely using your standard enterprise tooling.

    In addition, you can configure VNC® Connect remotely using policy, and lock it down to prevent change.

    Virtual desktops under Linux
    With an Enterprise subscription, you can create virtual desktops on Linux computers.

    This might be useful to enable visual remote access to headless Linux systems, or provide separate workspaces for simultaneous users of a shared resource.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Telesat Canada, St. Anthony's School, Pratt and Whitney, City of Sacramento
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Insurance Company9%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Manufacturing Company30%
    Computer Software Company13%
    Government7%
    Comms Service Provider4%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    Buyer's Guide
    Remote Access
    June 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: June 2024.
    787,033 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while VNC Connect is ranked 15th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VNC Connect is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Dameware Remote Support, Parallels Access and Devolutions Remote Desktop Manager.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.