We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Cloud integration."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."
"It is a stable solution."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"It helped us reduce the number of servers that are required for a stable operation."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"Real-time synchronization is a good feature."
"Replication processes with container storage pools allow reduction of storage space and network bandwidth, using deduplication and compression."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"We've found the product to be quite stable and the performance is very good."
"We apply the new dedupe and compression technology, using maintenance and time to give more time for the backup window and less time for the overhead related to the daily housekeeping."
"When I have to do disaster recoveries, I can do it with this tool."
"It protects our data. That is what it is there for."
"Incremental backup is highly valuable as it allows for significant time and cost savings."
"Scalability, performance, mass platform coverage. It's one of the few backup products on the market right now which an organization can bring in and it will serve all of their backup needs. It's a completely centralized solution."
"The functional integration could be better."
"There could be improvements to the backup failures."
"The workflow has room for improvement."
"Mostly controls, visibility, cost allocation."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
"The solution is expensive in comparison to similar solutions."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"Their support is lacking. I've talked to their developers and stuff in the last couple of weeks and they reassure me that some people have retired, and they're working on getting that bumped back up. But the support lacks a lot to be desired at this point."
"They do not have a unified GUI, they only work on CLI and operations center, which is really complicated for the installation and configuration."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
"We would like to see capabilities of long-term archiving and more support for hardware platforms."
"In terms of features, they've got it all covered. The features they have are quite good. The only downside to it is that it is for an enterprise or big organization. In my opinion, it is not for a small business."
"When it comes to virtualization in IBM it's not perfect."
"Most customers still struggle with the reporting piece, especially generating reports. I think it needs some improvements in this area."
"This product should be more user-friendly for newcomers."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Rubrik, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Commvault Cloud vs. IBM Spectrum Protect report.
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