We performed a comparison between SentinelOne Singularity Complete and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cynet offers strong ransomware protection and an intuitive interface. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users suggest improving network monitoring and strengthening integration with other tools. Cynet needs to expand device support and add customization options.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cynet. They highlight the solution's effectiveness in mitigating threats and protecting against ransomware. Users also appreciate its comprehensive protection, user-friendly interface, and valuable features like Ranger functionality. Cynet users suggest improvements in device support, customization options, and network monitoring.
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"We are using almost all of the features and we find it quite good overall."
"The initial setup is simple and user-friendly."
"The feature I find most valuable, is the reality graphical user interface."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"The most valuable feature is the monitored support behind it."
"The product is very easy to use. Customers really appreciate that."
"Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you easier very good visibility than Sentinel One as well as a lower maintenance burden."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"The GUI is really easy to use."
"The overview is valuable. There are a lot of instances out there, but Singularity Complete cuts the noise down by giving us graphics and color-coding information instead of massive tech dumps. It helps us concentrate on what is actually needed versus just the noise."
"It has helped to reduce our organizational risks."
"It delivers the type of security which we were hoping for, since we have a lot of different endpoint users utilizing different types of software. We have people who only use Office software, like email, Word, and PDFs. Then, we have people who use some applications that other people wrote. We also write applications in-house using people who develop software. Therefore, we have some machines using very high-end developer software for mechanical development, electronic development, and software development. Those users are used to managing their PC on their own. The centralize platform allows us to differentiate between those three groups of people. We have overall control and can oversee the security levels at all the endpoints. They have not yet been blocked in any way when performing the functions"
"The product can scale."
"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."
"Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."
"The data recovery and backup could be improved."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"The logs could be better."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"An administration feature will be useful for Cynet."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"Compliance reports need to improve."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"A support center in Asia is needed."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"The solution lacks URL filtering."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"I don't like switching the way you switch from legacy to XDR."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"Communication and documentation could be improved."
"There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but, there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"The learning curve was a little steep."
"It is complicated to do certain tasks."
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Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. Cynet is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cynet is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform, Cortex XDR by Palo Alto Networks and Stellar Cyber Open XDR, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our Cynet vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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