We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"We have way more observability than what we had before - on the application and the overall system."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"The ability to send notifications based on metadata from the monitor is helpful."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The application performance monitoring is pretty good."
"The most valuable feature of Fortinet FortiAnalyzer is the capturing of traffic for reports."
"The initial setup is straightforward."
"The interface is simple and easy to navigate."
"Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them."
"The anti-virus protection it offers our clients is solid."
"It is a simple and solution."
"The ability to gather all gateway information and logs in a single location is the most valuable feature."
"The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
"The solution needs to integrate AI tools."
"The documentation could be improved regarding setting up the agent properly and debugging."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"Could be a little more user friendly."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."
"The pricing should be less of a surprise."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"We are concerned about the compliance of our policy and institutional philosophy."
"The deployment of Fortinet FortiAnalyzer is not complex, but integrating it with firewalls can take some time, depending on the number of firewalls."
"The user interface could be a bit more user-friendly."
"They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products. It would also be good to include customizable reports and customizable views of the reports."
"The solution could use more graphics and be more specific in the dashboard. This way, I'm able to understand everything and effectively understand what's going on, including what's incoming and outgoing. Right now, I have to look up everything. I need a dashboard so that I can see specific items right there in one place."
"Fortinet FortiAnalyzer cannot receive any queries. They should add this feature in the future to help manage solutions."
"The setup of the solution can be improved because it is currently complex."
"The technical support is not very reliable."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 7th in Log Management with 87 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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