We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"It has saved us a lot of trouble in implementation."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"The most valuable features are the dashboards and the reporting."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"It has enhanced the performance of my team."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
"The most valuable feature is that we can alternate incident automations."
"We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot."
"The artificial intelligence engine."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"NextGen SIEM's best feature is how it presents logs."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and have been quick to respond. They seem to always know the answer. I haven't stumped anybody yet."
"This solution has improved our organization in many different ways. The biggest benefit is being able to view all information in one dashboard instead of having to look at several different applications and dashboards. I can see information across our entire environment and every aspect of our network."
"As a new customer, the Datadog user interface is a bit daunting."
"The solution needs to integrate AI tools."
"The ability to find what you are looking for when starting out could be improved."
"The setup was a bit complex."
"Lately, chat support has a longer waiting time."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"We'd like Datadog to make the log storage cheaper."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"The product's stability needs improvement."
"Sometimes the error-logging is not altogether helpful. For example, on an upgrade, a systems data processor, a Windows box, was throwing an error code like 1083. Then it just stopped and it died right out of the installer and nobody looked. We searched through Google and what it means is the Windows Firewall wasn't turned on so that it could create a rule for the product. Why wouldn't they bubble up that description so that I wouldn't have to call support and I could just know, "Okay, the firewall wasn't turned on. Turn it back on. Re-run the installer and keep going.""
"In the next release, I would certainly like to see more HIPAA compliance. I would also like to see more integration with Palo Alto Networks, particularly their Traps, which is their endpoint solution."
"The log storage capacity should be increased."
"Only area I can think of to improve on is the proof reading and using the guides before releasing them. Out the the 20+ guides I used one had issues with wrong information in it."
"We would like to see more things out of the console into the web UI. I guess this is what they are doing in 7.4."
"We're still struggling to get a real return on it and finding something that isn't false noise."
"I would like to see our vulnerabilities counter. We will be using Tenable to fill that void right now."
Datadog is ranked 3rd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and LogRhythm Axon. See our Datadog vs. LogRhythm SIEM report.
See our list of best Log Management vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.