We performed a comparison between Datadog and SolarWinds Server and Application Monitor based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog offers impressive features like interactive displays and data analysis, error detection and centralization of logs, ease of use for developers, and adaptability with AI and ML. SolarWinds Server and Application Monitor is praised for its straightforward installation process, user-friendly interface, robust monitoring abilities, and AppStack functionality for identifying and resolving problems. Datadog could enhance its usability, integration, user interface intuitiveness, learning curve, monitoring of external websites, SSL security, setup complexity, security features, and customization flexibility. SolarWinds Server and Application Monitor could benefit from improvements in stability, flexibility, ease of use, performance, integration, pricing, reporting feature, and code-level monitoring.
Service and Support: Customers have generally praised the availability and promptness of Datadog's customer service and support. However, there have been occasional instances of slow or unresponsive support, especially in the Asia-Pacific region. SolarWinds Server and Application Monitor support services have received mixed feedback. Some customers have recommended enhancements in turnaround time and escalation procedures.
Ease of Deployment: Datadog's initial setup is considered user-friendly and simple, with support readily available. SolarWinds Server and Application Monitor does not require installation as it is a cloud solution, however, upgrades can be time-consuming.
Pricing: Some users find Datadog's setup cost to be expensive, while others find it reasonable compared to other solutions. The pricing model for Datadog is considered confusing and lacks documentation. SolarWinds Server and Application Monitor's pricing has received mixed reviews, with some finding it overpriced and others considering it reasonable.
Comparison Results: Datadog is preferred over SolarWinds Server and Application Monitor. Users praised Datadog for its user-friendly interface, easy setup, comprehensive dashboards, and reporting options, effective error reporting and log centralization features, and its ability to cater to the needs of development teams. Additionally, users appreciated the wide range of integrations available with Datadog and its flexibility in monitoring and analyzing data.
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"The most valuable features are the dashboards and the reporting."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"Datadog has so far been a breeze to use and set up."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"Identifying the problem statement is easy."
"SSL Certificate Monitoring and Expiry Alerting"
"The product integrates with Remedy."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"Additional metrics should be included."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Could be a little more user friendly."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"I think they need to make reporting easier and more simple & dynamic."
"The product does not explain why a problem occurred."
"This product has no real downside unless they fail to continue development of its capabilities."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"SAM's software-defined network monitoring capability is also low and could be improved."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while SolarWinds Server and Application Monitor is ranked 17th in Application Performance Monitoring (APM) and Observability with 38 reviews. Datadog is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our Datadog vs. SolarWinds Server and Application Monitor report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.