We compared Dell NetWorker and Dell PowerProtect Data Manager based on our user's reviews in several parameters.
In summary, Dell NetWorker and Dell PowerProtect Data Manager both receive positive reviews from users for their robust functionality, reliable data protection, and reasonable pricing. Dell NetWorker is praised for its customer service and responsiveness, while Dell PowerProtect Data Manager stands out for its seamless integration with existing systems and efficient data backup and recovery capabilities. However, Dell NetWorker users suggest improvements in user interface, performance, and compatibility, while Dell PowerProtect Data Manager users highlight the need for a more intuitive interface, better documentation, increased compatibility, and improved performance and reliability.
Features: The valuable features of Dell NetWorker include robust functionality, seamless backup and recovery capabilities, user-friendly interface, extensive customization options, and reliable data protection. On the other hand, Dell PowerProtect Data Manager offers seamless integration with existing systems and devices, efficient data backup and recovery capabilities, advanced analytics and reporting functionalities, robust security measures, user-friendly interface, and excellent customer support.
Pricing and ROI: The setup cost for Dell NetWorker is noted as relatively low and the licensing process is straightforward, according to users. In comparison, Dell PowerProtect Data Manager has received positive feedback in terms of pricing, setup cost, and licensing, with users finding the cost reasonable and the setup process hassle-free., Dell NetWorker users praised its efficiency, security, cost-effectiveness, and overall value. Meanwhile, Dell PowerProtect Data Manager impressed users with its efficiency, cost-effectiveness, streamlined processes, and comprehensive features.
Room for Improvement: Areas for improvement in Dell NetWorker include user interface, usability, performance, stability, and compatibility. Dell PowerProtect Data Manager could benefit from enhancements in interface, documentation, support resources, compatibility, performance, and reliability.
Deployment and customer support: Based on user feedback, both Dell NetWorker and Dell PowerProtect Data Manager have varied durations required for establishing a new tech solution. However, Dell NetWorker reviews mention varying durations for deployment and setup separately, while Dell PowerProtect Data Manager reviews suggest that these terms may refer to the same period., Dell NetWorker's customer service is praised for being responsive, efficient, and knowledgeable. Users express satisfaction with prompt and helpful assistance. Dell PowerProtect Data Manager's customer service receives positive comments, with users appreciating prompt and effective support. The support team is described as knowledgeable and helpful, ensuring a smooth experience for customers. Dell PowerProtect Data Manager stands out in terms of customer service and support.
The summary above is based on 27 interviews we conducted recently with Dell NetWorker and Dell PowerProtect Data Manager users. To access the review's full transcripts, download our report.
"Data domain is a good feature."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"Dell NetWorker's user interface is quite simple and very interactive."
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"It is an extremely stable product."
"The software’s best feature is data backup for any system."
"The solution is stable."
"The best feature is the DR replication for us."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The deduplication is the most valuable feature because it helps to control the overhead."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The solution adequately handles data storage."
"The product's initial setup phase was easy."
"The solution's initial setup is straightforward."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"The support is an area with concerns where improvements are required."
"It would be beneficial to have a single user interface for all of the features."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The data storage capabilities should be improved."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."
"The solution could improve by having more integration."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"They should include a feature similar to S3 bucket."
"PPDM requires further development. It is primarily integrated with DevOps systems."
"As a new product, there are some things that still need to improve a bit as it matures."
"The interface is too complex."
"A lot of improvement is required in Dell's first level of support."
"Management is difficult and it is hard to determine when things aren't working properly."
More Dell PowerProtect Data Manager Pricing and Cost Advice →
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Dell PowerProtect Data Manager is ranked 25th in Backup and Recovery with 9 reviews. Dell NetWorker is rated 7.8, while Dell PowerProtect Data Manager is rated 7.8. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Dell PowerProtect Data Manager writes "A tool that offers good capacity management and product management". Dell NetWorker is most compared with Dell Avamar, Veeam Backup & Replication, Veritas NetBackup, Commvault Cloud and Dell PowerProtect DD (Data Domain), whereas Dell PowerProtect Data Manager is most compared with Dell Avamar, Dell PowerProtect DD (Data Domain), Veeam Backup & Replication, Dell PowerProtect DP (IDPA) and Rubrik. See our Dell NetWorker vs. Dell PowerProtect Data Manager report.
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