We performed a comparison between Devolutions Remote Desktop Manager and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Being able to store my credentials makes connecting a breeze."
"Setup and installation was simple."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"In terms of the valuable features, I like the profile, the new version is really good."
"It's part of the Microsoft Operating system and is free."
"The most valuable feature is that it gives me full accessibility to my servers."
"You can scale the product."
"It's scalable enough for our needs and very reliable."
"The technical support is good."
"The filing system of connections is a little clunky, but is completely functional."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"If there was a way to streamline the process, it would make it nice."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Maybe some clipboard functions could be added along with integration of different software."
"Security roles could be improved, especially by enabling renaming of a role."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Microsoft should be more compatible with other operating system."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"We'd like more granular security control of the desktop services."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Lacks a notification feature when internet is down."
"We face frequent disconnections."
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Earn 20 points
Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Devolutions Remote Desktop Manager is most compared with TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Splashtop Remote Support. See our Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services report.
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