We performed a comparison between DX Performance Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."
"The ability to quickly do drag and drop customized reports for dashboards."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"One of the most valuable features is the ease of use."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"Great dashboards and good integration with other solutions."
"The monitoring of the network is very customizable. That is its unique feature."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The Wi-Fi side needs improvement."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"We experience disconnections between the solutions own components."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"It would be helpful if CA provided online training for its customers."
"This solution is not very scalable."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"The GUI: both the dashboard/user view and the admin tool."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"SevOne should work with the graphs legend functionality."
"The reporting of NMS is good, but it could be better."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"Software upgrades can be tricky is not easy."
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DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Performance Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Performance Management is most compared with DX Spectrum and OmniPeek, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and SolarWinds NPM. See our DX Performance Management vs. IBM SevOne Network Performance Management (NPM) report.
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