We performed a comparison between DX SaaS and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports numerous platforms."
"Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"The web dashboard is very simple to use."
"We have substantially lowered incidents in our organization."
"Understanding how the user was being targeted by the application as well as knowing their behavior using those applications."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"I would like to have something more along the lines of the old DC RUM, because we have lot of clients with old technologies, legacy technology, and we really want to integrate it with Dynatrace so that they can use just one single product. So, it needs better integration with legacy products."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."
"Configuration could be simpler."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. DX SaaS is rated 6.6, while Dynatrace is rated 8.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix and Nagios XI, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our DX SaaS vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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