We performed a comparison between DX Unified Infrastructure Management and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It provides a comprehensive monitoring solution for our open systems."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Probe packages and probe deployment."
"It is easy to implement."
"MultiWAN and Balance service"
"Monitors the infrastructure asset and also monitors as an IT service."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Monitoring is the most valuable feature of this solution."
"The setup was easy."
"The dashboard, versatility and larger horizon are valuable."
"The integration with the firewall monitoring, the security monitoring, is great."
"The product provides intensive reports."
"It is easy to use and deploy."
"The solution is finely stable."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"DX UIM's reporting and customization need to be improved."
"It needs a little bit more functionality in the Admin Console."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"The solution's reports need to include the number of applications consumed."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"The licensing for this solution is not straightforward and should be improved."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"ManageEngine OpManager can improve by having better updates for critical issues."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
More DX Unified Infrastructure Management Pricing and Cost Advice →
DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while ManageEngine OpManager is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, Nagios XI and SolarWinds Server and Application Monitor, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and LogicMonitor. See our DX Unified Infrastructure Management vs. ManageEngine OpManager report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
