We performed a comparison between Dynatrace and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We have been capturing all the information and evaluating whether it can be improved or not."
"We got firsthand RCA as soon as we finished implementation."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"Quick root cause analysis"
"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."
"It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved."
"It reduces our efforts to identify services failing in production."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
"Include network monitoring in more detail for deep dive analytics of network components."
"Session export for offline analysis, like it was in AppMon, would be also nice."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while ExtraHop Reveal(x) for IT Operations is ranked 9th in IT Operations Analytics with 8 reviews. Dynatrace is rated 8.8, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, ThousandEyes, vRealize Network Insight, LiveAction LiveNX and SolarWinds NPM.
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