We performed a comparison between Dynatrace and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring is very good."
"The speed and problem resolution."
"Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"It alerts us, or can detect, potential problems which are building up."
"Having the metrics easily understood and easily articulating the information."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"We spend less time investing in problems. We can spend more time on developing new projects."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"I would rate the scalability an eight out of ten."
"The initial setup was straightforward and took minimal effort."
"It's easy to use."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"We would like to see more third-party tools for training."
"Provide much better alignment between AppMon and Dynatrace."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The stability is not great and should be better."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"The demo that was provided to us is not working very well. At times, there are errors."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while IBM Application Performance Management is ranked 54th in Application Performance Monitoring (APM) and Observability with 7 reviews. Dynatrace is rated 8.8, while IBM Application Performance Management is rated 6.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, BMC Compuware Strobe, IBM Tivoli Composite Application Manager, AppDynamics and AWS X-Ray. See our Dynatrace vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.